Experience

Central Virginia Legal Aid Society

• United States
• Legal Services
• 1 - 100 Employee

• Paralegal/ Outreach

  • Feb 2020 - Present



The Joel Bieber Firm

• United States
• Law Practice
• 1 - 100 Employee

• Legal Assistant

  • Jul 2019 - Nov 2019

  Drafted, typed, and mailed legal correspondence to clients. Supervised and maintained all incoming and outgoing client request packages for the pharmaceutical legal department. Reviewed and entered 200 personal client information into case management system, Grow Path. Created and filed pharmaceutical legal cases for paralegals and attorneys. Maintained over 100 case files for paralegals and attorneys. Requested medical and billing records for paralegals and attorneys. Drafted, typed, and mailed legal correspondence to clients. Supervised and maintained all incoming and outgoing client request packages for the pharmaceutical legal department. Reviewed and entered 200 personal client information into case management system, Grow Path. Created and filed pharmaceutical legal cases for paralegals and attorneys. Maintained over 100 case files for paralegals and attorneys. Requested medical and billing records for paralegals and attorneys.



Hopewell Combined District Court

• Hopewell, VA

• Deputy Clerk

  • Dec 2018 - Jul 2019

  Updated and processed information for traffic and criminal cases. Prepared and reviewed legal documents such as dockets, correspondences, and motions. Accessed and processed court payments for fines, fees, and court costs for the public. Provided customer service to judicial officers, attorney’s, law enforcement and the public. Updated and processed information for traffic and criminal cases. Prepared and reviewed legal documents such as dockets, correspondences, and motions. Accessed and processed court payments for fines, fees, and court costs for the public. Provided customer service to judicial officers, attorney’s, law enforcement and the public.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Insurance Agent/ Customer Service

  • Dec 2016 - Oct 2018

  A contact for customers via telephone call; effectively addressed client complaints and concerns. Trained to understand various insurance procedures such as doing quotations for auto insurance. Advised and discussed different insurance products to create customize property and casualty policies for clients. Researched rules and regulations for clients’ insurance policies Chosen out of 900 agents to participate in jumpstart pilot. A contact for customers via telephone call; effectively addressed client complaints and concerns. Trained to understand various insurance procedures such as doing quotations for auto insurance. Advised and discussed different insurance products to create customize property and casualty policies for clients. Researched rules and regulations for clients’ insurance policies Chosen out of 900 agents to participate in jumpstart pilot.



University of Virginia Advancment Office of Engagement and Annual Giving

• Charlottesville, Virginia Area

• Fundraiser

  • Sep 2015 - May 2016

  Contacted and persuaded alumni and parents of students of; to give monetary gifts that provide funding for classroom enrichment, research, student aid faculty salaries and libraries. Built, and maintained personal connections with alumni and parents of University of Virginia. Provided information on annual giving and courteous customer service to alumni and parents of University of Virginia. Recorded, updated donor information, and wrote letters of thanks. Researched student organizations and departments of University of Virginia in order to fundraise effectively and follow established procedures of the University Advancement Office Engagement and Annual Giving.



John Tyler Community College

• United States
• Higher Education
• 200 - 300 Employee

• Financial Aid Assistant

  • Sep 2013 - May 2014

  Ensured the entire student financial aid document was filed correctly. Provided quality customer service and communicated effectively with students and parents of John Tyler Community College and ensured all financial questions were answers promptly. Led and worked with co-workers on different projects. Ensured the entire student financial aid document was filed correctly. Provided quality customer service and communicated effectively with students and parents of John Tyler Community College and ensured all financial questions were answers promptly. Led and worked with co-workers on different projects.