Jasmine Lester, MSQA
Center Quality Manager at ADMA BioCenters- Claim this Profile
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Bio
Credentials
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Basic Life Support (BLS)
American Heart AssociationNov, 2022- Nov, 2024
Experience
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ADMA BioCenters
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United States
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Center Quality Manager
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Aug 2022 - Present
• Evaluates processes, develops action plans, and coordinates the strategic implementation of system processes and corrective actions• Oversees the execution, documentation, and review of internal and external audits• Continuously assesses, promotes, and improves the effectiveness of the quality systems in the donor center through recognition of trends, investigation of failures in the execution of procedures, direct employee observation and review of center documents• Collaborates with Center Managers to ensure product quality, donor suitability and donor safety• Interprets and implements processes, regulations, and SOPs for quality control and overall regulatory compliance, making independent decisions and modifications as required• Responsible for personnel functions of Quality Associate(s) including: direction; assignment of work; hiring; development and training; disciplinary actions; termination; maintenance of all personnel records; management of work schedule and delegation/follow-up of tasks.• Ensures that all supplies and materials ordered meet quality requirements prior to use and are stored in appropriate temperature/facility conditions at all times. Initiates appropriate investigations if these requirements are not met. Initiates rejection of supplies for non-conformance.• Ensures that Clinical Laboratory Improvement Amendments (CLIA) proficiency test surveys, complaint investigations, and training have been properly documented.• Tracks/Trends and performs follow-up on corrective and preventative actions, system implementations, and process improvement plans to measure/determine effectiveness. Makes adjustments where required. Show less
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Quality Assurance Specialist
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Apr 2022 - Aug 2022
• QA reviewed and released shipments and associated documents• Maintained and reviewed plasma center personnel training documents• Provided appropriate monitoring of all quality initiative and programs• Ensured appropriate investigation of deviations utilizing root cause analysis and effective corrective/preventive actions• Conducted performance observations of employee• Initiated and conducted weekly/monthly QA meetings to interpret Plasma center statistics• Analyzed quality assurance data to identify trends and develop and implement corrective action plans.• Ensured that all supplies and materials ordered met quality requirements prior to use and were stored in appropriate temperature/facility conditions at all times. Initiated appropriate investigations if these requirements are not met. Initiated rejection of supplies for non-conformance.• Ensured that Clinical Laboratory Improvement Amendments (CLIA) proficiency test surveys, complaint investigations, and training had been properly documented.• Tracks/Trends and performs follow-up on corrective and preventative actions, system implementations, and process improvement plans to measure/determine effectiveness. Makes adjustments where required.• Coordinated and supported on-site audits conducted by internal and external providers. Show less
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CSL Plasma
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Pharmaceutical Manufacturing
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700 & Above Employee
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Management Trainee of Quality
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Jul 2021 - Apr 2022
• Analyzed KPI's to support continuous improvement • Collected and analyzed data to maintain and improve center quality, efficiency, and profitability • Documented tracking and trending of center quality incidents and followed up on incidents/errors as required; reported critical incidents and problematic trends to Center Management. • Ensured accuracy of donor files. • Monitored training documents to ensure compliance with all applicable policies and procedures. • Participated in staff recruitment, interviewing, selection of staff, and training • Participated in audits, investigations, and root cause analysis • Ensured that quality control (QC) checks were performed as required and were in acceptable ranges for test reagents. • Maintained high standards of customer service during high volume, fast-paced operations • Delegated work to staff, setting priorities and goals. • Shadowed management to gain understanding of organizational expectations and management techniques. • Enhanced leadership abilities through training and hands-on task completion. Show less
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Immucor, Inc.
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United States
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Medical Device
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700 & Above Employee
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Biological Quality Assurance Technician
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Jul 2020 - Jul 2021
• Performed product and environmental sampling for microbiological and environmental testing to confirm the quality of Immucor's products • Performed cultures of environmental samples • Performed bio burden testing of bulk and finished product • Performed growth promotion and sterility testing of all media • Incubated, read, and recorded culture results • Performed and reported gram stain results • Followed aseptic techniques in controlled areas • Participated in Immucor's Internal Audit Program • Reviewed and revised departmental SOPs and forms as required Show less
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EMSL Analytical, Inc.
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United States
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Environmental Services
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400 - 500 Employee
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Microbiology Analyst
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Jun 2019 - Jul 2020
• Performed microbial and bio-aerosol analysis with the use of classical and advanced methods • Prepared and analyzes Microbiological samples (air, water and bulk materials) for fungus and bacteria • Prepared and analyzes a variety of environmental samples for Legionella, MRSA, VRE, Salmonella, C diff., Staphylococcus • Identified environmental isolates utilizing biochemical tests (API, BBL, and BIOLOG). • Maintained the Quality Assurance/Quality Control Program and Standard Operating Procedures • Assisted with Autoclave duties and laboratory clean-up, in addition to working on special projects as assigned Show less
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Antech Diagnostics
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United States
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Veterinary Services
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700 & Above Employee
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Parasitology Laboratory Technician II
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May 2018 - Jun 2019
• Examined samples to identify parasites, utilizing fecal flotation and various microscopic techniques.• Set up and ran lab tests.• Read and released test results.• Performed equipment maintenance activities.• Performed routine testing which may include fecal egg count, Baermann, Giardia ELISA, C. difficile toxin, Cryptosporidium - Giardia IFA, fecal occult blood and Parvovirus antigen testing on samples. • Performed and maintained quality control procedures and calibration.• Developed knowledge of multiple specialties. Show less
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Hematology Laboratory Technician I
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Aug 2017 - May 2018
• Made decisions concerning sample collection and handling• Performed daily instrument maintenance and quality control• Performed routine laboratory testing • Provided test results for patient diagnosis and treatment by operating hematology equipment • Collected and interpreted data• Maintained accurate records and reported data to authorized personnel
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Parasitology Laboratory Aide
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Jun 2017 - Aug 2017
• Collected fecal specimens from login, scan into loads, and prepare for set up.• Processed ova and parasite specimens at a minimum rate of 400 specimens per eight hour shift.• Split specimens for Giardia ELISA when required.• Maintained all equipment including hoods, centrifuges, etc.• Cross-trained and developed knowledge of multiple specialties within department/lab.
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Crew Trainer
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May 2012 - Jan 2017
• Provided mentoring and support to crew members • Maintained high standards of customer service during high-volume, fast-paced operations • Communicated clearly and positively with coworkers and management • Built loyal clientele through friendly interactions and consistent appreciation • Accessed crew member’s skills as well as offering them extra help with tasks they may be struggling with • Mastered point-of-service (POS) computer system for automated order taking • Provided mentoring and support to crew members • Maintained high standards of customer service during high-volume, fast-paced operations • Communicated clearly and positively with coworkers and management • Built loyal clientele through friendly interactions and consistent appreciation • Accessed crew member’s skills as well as offering them extra help with tasks they may be struggling with • Mastered point-of-service (POS) computer system for automated order taking
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Albany State University
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Higher Education
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700 & Above Employee
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Secretary
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Sep 2012 - Jan 2016
• Answered calls, took messages and handled correspondence. • Maintained calendar and planned meetings • Prepared Excel spreadsheets • Prepared and edited documents • Maintained databases and filing systems • Maintained inventory • Prioritized workload • Event planning • Project planning • Workshop coordinating • Specializing in Smart Board and Promethean Board technology • Answered calls, took messages and handled correspondence. • Maintained calendar and planned meetings • Prepared Excel spreadsheets • Prepared and edited documents • Maintained databases and filing systems • Maintained inventory • Prioritized workload • Event planning • Project planning • Workshop coordinating • Specializing in Smart Board and Promethean Board technology
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Education
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2020 - 2021
Kennesaw State University
Master of Science - MS, Quality Assurance -
2012 - 2017
Albany State University
Bachelor of Science - BS, Biology, General
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