Membership Services Coordinator

• Mar 2021 - Present

Office Administrator

• Feb 2020 - Mar 2021

Lash Technician

• Jul 2015 - Present

Founder of a thriving home and mobile beauty business.Exceed client expectations in delivering quality customer service and product applications.Follow safety and sanitation protocols. Educate each client on aftercare proceduresSchedule client appointments, manage all social media marketing platforms and ordering of all supplies and materials.

Salon Business Consultant

• Aug 2018 - Jan 2020

Achieved monthly sales goals and objectives as set by the director of sales.Executed in-salon merchandising, brand image, and product demos with salon's stylists & owners to establish strong business relationships and sales growth.Developed solid product knowledge and selling techniques for various product lines. (Pravana, Affinage, Saphira, Keratherapy, and Saco.)Generate new client base through cold calling and actively manage assigned territory in a timely manner.

Beauty Expert - Beauty Boutique

• Oct 2017 - Sep 2019

Demonstrated products to customers, provided product instruction, makeup and skin care applications during shift as well as Beauty Gala’sContinued to stay current on the latest industry trends, products, research, and beauty treatments by attending various trainings and educational events.Introduced loyalty programs to customers and processed sales transactions. Assisted front store staff when needed.

Estate Manager

• Apr 2012 - Jan 2018

Conducted meetings with debtors, completed 1st and 2nd counselling requirements as directed by the Bankruptcy and Insolvency Act.Prepared initial e-filing of signup documents, entered proof of claim documents for unsecured and secured debts, completed 7-month reviews, review and e-filing of 170 reports, automatic discharge certificates, receipts and disbursements. Assisted in the completion of adjourned, suspended, and conditional bankruptcy cases.

General Manager

• Jan 2008 - Jan 2009

Managed and trained all front office staff and housekeeping.Responsible for welcoming guests and accurately verifying all information during the check in and out process. Marketing and group sales coordinator with tour companies, bridal parties, and truckers to maximize hotel revenue.Responsible for resolving both customer relations issues and staff concerns

Travel Consultant

• 2007 - 2008

Recommend and sell the right trip for the traveller based on their needs including any extra services that may enhance their experience.Ensure the use of correct booking processes and procedures to minimize risk and reduce error rates.

Front Desk Representative

• 2005 - 2007

Guest check in and out procedures, obtain and confirm guest information, assign rooms, activate and distribute keys.Communicate with housekeeping, maintenance, breakfast and management teams.