Experience

Linguistic Systems, Inc.

• United States
• Translation and Localization
• 1 - 100 Employee

• Marketing Assistant

  • Jan 2018 - Present

  Create and generate emails for email marketing campaigns for potential and existing clients. Produce, edit, and maintain content for site and social media. Review social media presence and provide feedback to in-house teams, while analyzing frequent content. Compile weekly leads from site – including translation opportunities, or documents needing translation for companies, non-profit organizations, and personal cases. Run analytical reports and input business leads. Project manage projects for company B2B marketing and audience. Maintain in-house and translator freelance databases by entering new contractors, job data, invoices processed, and payments received. Process client invoices and manage translations. Work with account managers to provide clients with estimates of translation services. Process requests for Linguistic Systems nonprofit foundation pro bono services for clients such as law firms and advocacy organizations. Work with foundation project manager to keep track of deadlines and service requests. Keep updated log of project requests and client budgets.



Wayfair

• Manufacturing
• 1 - 100 Employee

• 3D Visualization Quality Assurance Analyst

  • Mar 2017 - Dec 2017

  Meticulously QA’d work of offshore 3-D modelers. Communicated model corrections to modeler. Audited offshore QA work and diligently brought attention to errors clearly and precisely. Partnered with traffic coordinators who own relationships with modelers to have thorough correspondence and a solid foundation of a strong audit. Assisted in creating QA standards to be utilized with offshore modelers and internal cross-functional partners. Identified areas in which optimization in existing processes as it relates to model QA can occur. Assisted in training new analysts. Created and updated weekly reports to communicate issues and progress to external contractors.

• Sales and Service Consultant

  • Aug 2016 - Mar 2017

  Created and maintained customer relationships -- Listened and strategized, building customer trust and loyalty using transparency, frequent follow up and out of the box solutions to solve problems creatively. Used tact and diplomacy to find common ground and achieve positive outcomes. Continually reached out to customers via phone and email building rapport while showcasing a unique brand experience.



CareerAgility

• United States
• Human Resources Services
• 1 - 100 Employee

• Social Media Content Planner

  • Jul 2015 - Sep 2016

  Enhanced the brand image for social presence; posted online content frequently. Boosted social media content to optimize results with relevant articles, tips and brand awareness events. Shaped social involvement to increase participation at events. Generated sales for company based on content produced. Interacted with consumers, answered questions, responded to feedback and built lasting relationships. Constructed and executed brand strategies to deliver what the company stands for and informed others about what is occurring in the industry.



Dunkin'​

• United States

• Inventory Specialist/Customer Service Representative

  • Jul 2011 - Aug 2016

  Effectively and thoroughly prepared food portions for the next day. Worked competently with diverse group of coworkers and customers. Provided diligent service in a fast paced environment. Kept track of and ordered inventory. Mastered point-of-service (POS) computer system for competently taking orders. Balanced cash drawer at end of shift. Effectively and thoroughly prepared food portions for the next day. Worked competently with diverse group of coworkers and customers. Provided diligent service in a fast paced environment. Kept track of and ordered inventory. Mastered point-of-service (POS) computer system for competently taking orders. Balanced cash drawer at end of shift.



ReconCraft

• United States
• Maritime
• 1 - 100 Employee

• Business Analyst

  • Jan 2016 - May 2016

  Constructed an in-depth analysis for leading manufacturer of utility boats used in law enforcement, military and emergency response. By involving strategic management, solutions to current challenges faced were worked through. Brought forth solutions on how to enter other markets using the same resources and capabilities required for boat manufacturing to generate more profit. Constructed an in-depth analysis for leading manufacturer of utility boats used in law enforcement, military and emergency response. By involving strategic management, solutions to current challenges faced were worked through. Brought forth solutions on how to enter other markets using the same resources and capabilities required for boat manufacturing to generate more profit.



Boston Red Sox

• Sports Teams and Clubs
• 700 & Above Employee

• Marketing Analyst

  • Sep 2015 - Dec 2015

  Constructed a services marketing strategy for program awareness. Researched how to develop the Student9s program to bring recognition to Boston Red Sox home game regular season nine-dollar standing room only tickets- for high school and college students. Conducted interviews with fans and customers incorporating them into research findings. Generated situational analysis and marketing strategies. Developed strategic marketing initiatives while working with the director of marketing. Constructed a services marketing strategy for program awareness. Researched how to develop the Student9s program to bring recognition to Boston Red Sox home game regular season nine-dollar standing room only tickets- for high school and college students. Conducted interviews with fans and customers incorporating them into research findings. Generated situational analysis and marketing strategies. Developed strategic marketing initiatives while working with the director of marketing.



Appalachian Mountain Club

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Marketing Analyst

  • Sep 2015 - Dec 2015

  Created marketing strategies for a non-profit organization to establish a more diverse, atmospheric and open area for existing and future members. Developed situational analysis to gain insights into the organization. Constructed research questions, hypothesis and questionnaire, learning about current member preferences and behaviors. Analyzed data to develop reports. Communicated the appropriate marketing recommendations to the director of membership. Created marketing strategies for a non-profit organization to establish a more diverse, atmospheric and open area for existing and future members. Developed situational analysis to gain insights into the organization. Constructed research questions, hypothesis and questionnaire, learning about current member preferences and behaviors. Analyzed data to develop reports. Communicated the appropriate marketing recommendations to the director of membership.



Beacon Brand Solutions

• United States
• Advertising Services
• 1 - 100 Employee

• Brand Ambassador

  • Jul 2015 - Sep 2015

  Promoted products, generated and initiated awareness and sales. Formed product engagement with different brands and clientele. Evaluated and segmented markets in order to develop focus for best brand fit. Promoted products, generated and initiated awareness and sales. Formed product engagement with different brands and clientele. Evaluated and segmented markets in order to develop focus for best brand fit.