Managing Director

• Oct 2022 - Present

As the Managing Director of a cutting-edge software development company with a diverse team of over than 30 engineers, I oversee the design, development, and deployment of innovative software solutions. I'm committed to driving business growth, delivering quality products, and nurturing talent within the team. Key Responsibilities: Strategic Leadership: Provide strategic direction for the company, setting clear objectives in line with the business’s vision and mission. Team Management: Oversee a team of 30 engineers, fostering a positive and innovative work environment while promoting continuous professional development. Business Development: Drive business growth by identifying new opportunities, establishing partnerships, and delivering high-quality software solutions. Project Management: Direct all phases of software development, from project planning and requirements definition to implementation and maintenance. Financial Oversight: Manage financial planning, budgeting, and investment strategies to optimize the allocation of resources and ensure the company's profitability. Accomplishments: • Led the successful delivery of many software projects, meeting the requirements, timelines, and budget constraints. • Increased company revenue through strategic partnerships and business development activities. • Fostered an innovative environment, leading to the creation of many new proprietary software products. • Successfully implemented project management methodologies that improved efficiency and productivity of the team. Skills: • Strong leadership and team management abilities. • Extensive knowledge of software development life cycle (SDLC). • Excellent strategic planning and business development skills. • Proficient in project management methodologies and tools. • Strong financial management and budgeting skills. Show less

Facilitator

• Sep 2022 - Present

As an experienced Marketing, Sales, and Communication Trainer, I offer tailored training programs to businesses looking to boost their performance and productivity. I'm committed to nurturing talent and helping professionals thrive in their roles. Key Responsibilities: Curriculum Design and Delivery: Develop, curate and deliver high-impact training programs focused on marketing, sales, and communication strategies. Performance Assessment: Regularly evaluate employee performance and provide constructive feedback to improve individual and team skills. Coaching: Provide one-on-one coaching to professionals, empowering them with the tools and knowledge they need to excel in their roles. Consulting: Collaborate with business leaders and HR teams to understand organizational needs and design training programs accordingly. Trends Monitoring: Stay abreast of the latest trends and advancements in marketing, sales, and communication to ensure the delivery of up-to-date training materials. Accomplishments: • Successfully trained professionals, significantly improving their marketing and sales performance. • Designed and implemented tailor-made training programs resulting in increased team productivity and performance. • Assisted companies in developing robust communication strategies that led to improved internal and external communication. Skills: • Expertise in marketing, sales, and communication strategies. • Excellent presentation and facilitation skills. • Strong interpersonal and coaching abilities. • Proficient in learning management systems (LMS). • Comprehensive knowledge of modern training techniques and tools. Show less

Head Of Marketing and Sales

• Mar 2022 - Sep 2022

Working closely with the CEO and responsible for developing commercial, marketing, digital marketing, sales and business development strategies that are optimized for both short-term results and long-term strategy. • Developing plans for new products or services based on market research and customer feedback • Leading the development of commercial strategies to achieve sales goals • Creating a vision for the company’s future direction by identifying new markets, products, and services that will boost profits • Building relationships with key stakeholders within an organization, including management teams, suppliers, vendors, and other outside partners • Serving as a liaison between marketing departments and other departments within an organization to ensure the delivery of high quality products and services • Developing sales strategies that align with corporate objectives in order to meet revenue goals • Creating long-term partnerships with suppliers, vendors, and other external parties to ensure smooth operation of business operations • Conducting market research on rival products and designing and implementing marketing plans for company products. • Coordinating with media representatives and sponsors. • Answering client queries about product specifications and uses. • Tracking sales data to ensure the company meets sales quotas. • Creating incremental sales process Show less

• Jul 2021 - Mar 2022

Drive process and momentum for key projects using common frameworks, methodologies and standardized practices and approachesDevelop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibilityDevelop a detailed project plan to track progressEnsure projects are delivered on time, within scope and budgetProvide continuous communication between other Sales Managers, Business Process/Program Managers, Business Unit and IT stakeholders, and Senior Leadership to ensure full visibility and provide a clear escalation path when necessary.Create and maintain comprehensive project documentationAssess project risks and develop mitigation plans and/or escalations to leadership for timely manner resolution.Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.Support the design, development, delivery and management of communications.Conduct impact analyses, assess change readiness and identify key stakeholders.Provide input, document requirements and support the design and delivery of training programs.Integrate change management activities into project planCreate actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance managementDefine and measure success metrics and monitor change progress Show less

• Mar 2020 - Jul 2021

Worked Closely with MTN Group opcos and MTN Syria Excos , reported directly to the CEO and indirectly to the Chairman and BOD members. Provided guidance to company directors about corporate governance and ensured that the company complies with legal and regulatory requirements. Some of my tasks:• convening and servicing annual general meetings (AGMs)/meetings (producing agendas, taking minutes, conveying decisions, handling meeting correspondence and so on)• providing legal, financial and/or strategic advice during and outside of meetings• training directors and members of the senior leadership team on corporate governance matters• keeping up to date with any regulatory or statutory changes and policies that might affect the organization• ensuring that policies are up to date and are approved• providing support to the board or other committees on specific projects• in public companies, acting as a point of contact and building good relationships with shareholders• implementing processes or systems to help ensure good management of the organization or compliance with legislation Show less

Marketing Manager

• Jan 2019 - Jul 2019

Created a 360 marketing plan, launching event, and social media launching programs. In addition to detailed budget in coherence with cold sales plan for the 7 residential buildings and 3 Commercial buildings Selected Results:  Increased social media ROI by 700% and digital marketing lead generation by 300%.  Grew Facebook ‘likes’ by more than 10x.  Improved website design and content creation.  Created first sales cold call system. • Designed a full plan for rental occupancy by advertising, filling vacancies, conducting tours, drafting lease documentation, negotiating lease agreements, and enforcing lease terms • Developed strategic marketing and sales plans and forecasts to achieve corporate objectives for products and services • Promoted property through marketing initiatives, and maintaining social media presence at property level and at a corporate level • Updated knowledge of sales related legal documentation and property management, as well as updating and managing social media profiles • Maintained accurate information on company website, and designing promotional web landing pages to track effectiveness of other marketing initiatives • Provided guidelines and guidance to personnel on the application of procedures, and monitoring and following up on specific tasks and project deliverables • Drafted press releases, representing the company to media outlets, developing annual forecasts, and seeking to minimize marketing expenses • Managed overall sales and marketing activities that include market research, sales presentations, analysis of sales and marketing trend, and advertising and marketing promotional activities Show less

• Oct 2015 - Jan 2019

- Increased consumer awareness and achieved marketing targets by and E media plan that concentrates on the social media and our communication plan with our customers - Designed and updated BBSF new website- Raised the e customers on both face book and LinkedIn- Raised international messages on our social media pages - Conducted market analysis and monitored competitive activity.- Designed and implemented strategic business plan objectives.- Leveraged technical resources to design and create campaign deliverables, including e-mail invitations, articles and marketing videos.- Wrote press materials and made presentations to media representatives.- Attended several trade shows each year to preserve company relations with distributors, customers and media personnel.- Directed few informational programs per quarter designed to foster favorable public and stockholder perceptions of the banks’s accomplishments.- Managed all internal, external and crisis communications.- Consulted with advertising agencies to arrange promotional campaigns in all types of media.- Drafted and edited content for organizational publications, including employee newsletters and stockholders' reports.- Wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences.- Collaborated with production agencies to coordinate advertisements and promotions.- Collaborated with external PR firms, as well as internal sales and marketing managers, to determine branding, product positioning and media messages.- Supplied marketing expertise to all company departments.- Collaborated with media to yield company and product coverage and promote the company brand.- Developed innovative marketing and PR strategies.- Coordinated and managed sponsorships and sponsorship activation.- Raised brand awareness through consistent marketing efforts and product campaign launches. Show less

• Sep 2014 - Oct 2015

- Created messages, position statements and other corporate communications based on company's objectives. and sent them daily to all BBSF employees - conducted an internal training to the customer services representatives to polish up their skills and raise our servicing techniques - Quality control mission on monthly bases on all BBSF branches, supported with reports and statistics - Mystery shopping on the phone and in the branch to ensure the quality of service - created a VIP special program to our elite and VIP customers with special products, external discounts, internal special service and a unique e services tailored especially for them Show less

• Feb 2014 - Sep 2014

- Planned and supervised all personal travel arrangements including: air travel, ground transportation, and accommodations- Maintained and managed activities, commitments, and deliveries- Planned the time table schedule of business, personal and weekend events- Efficiently managed telephone calls, emails and collected/ sort mail- Assisted in development; motor skills, social manners, training- Scheduled and coordinated creative activities weekly- Core skills acquired; adaptability, planning and organizing, and good communication skill Show less

Executive Coordinator

• Jan 2012 - Jan 2013

Human Resources Assistant

• Jan 2008 - Jan 2011

• Assisted in hiring and recruiting fresh editor in the newspaper. • Trained new staff members, editors, administrative, and translators. • Set policies and procedures • Managed to observe the performance of the employees and set samples of performance appraisals. • Prepared presentations and manuals . • Prepared both job description and job profile for each position based on its requirements and based on the candidate KASOC's to help him\her achieve the newspaper vision and goals . • Assisted managers with hiring procedures, screening of candidates, coordinating interviews. Show less