Experience

Array
• Advertising Services
• 1 - 100 Employee
• Project Manager

  • Feb 2017 - Present


The Central Group

• Canada
• Design Services
• 100 - 200 Employee

• Project Manager & Estimator

  • Jul 2015 - Jan 2017

  Responsible for taking orders from PO to Delivery. Handle multiple projects and perform a variety of tasks: Coordinating with suppliers, communicating the progress of projects, entering orders, following up on orders, purchasing materials, finalizing quotes and invoicing. Manages relationships with clients, from fruition to completion, successfully fulfilling expectations. Coordinates inter-departmental projects, ensuring all aspects meet clients’ expectations. Ensures company and client policies and procedures are being followed by all team personnel. Responds to client inventory concerns, monitoring for re-stock and expansion opportunities.  End-to-end project coordination from purchase order to delivery, while meeting deadlines. Responsible for coordinating with suppliers and provide accurate estimates to clients

• Technical Writer/ Post Design Administrator

  • Oct 2013 - Jul 2015

  Responsible for the development and completion of all post design documentation for client Packaging and retail POP display needs. Must utilize SolidWorks as the primary design tool to create client documentation and when required creative display representations. Created detailed and colored full renderings of project materials for client and management.  Worked as a Technical Writer, producing documents for promotional material set-up and display. Collaborated with cross-functional teams during each stage of production of all design solutions. Interpreted procedural standard based on customer requirements internally and externally. Assisted Structural Designers with preparation and revision of planogram information for clients.  Worked with graphic design tools daily, such as Adobe Illustrator and Adobe Photoshop.

• Human Resources Receptionist

  • Feb 2013 - Sep 2013

  Took on the role of organizer and administrator of a five-person department, assisting in office support and ensuring efficiency and effectiveness in Human Resources. Position mandate also included taking the helm of Shipping & Receiving, managing invoices and matching waybills. Responded to all inquiries both internal and external, as well as fronting the office.  Coordinated all courier packages, negotiating with companies to lower mailing costs. Acted as office administrator, managing and restocking all inventory supplies for all personnel. Provided initial on-boarding and recruitment of new employees, assisting in the transition.



National Money Mart

• Legal Services
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2014 - May 2015

  Brought on board as frontline staff, ensuring the needs of customers are met to their satisfaction. Mandated to complete store audits, follow all security procedures, and handle up to $75K per day.  Effectively and without incident, maintained placement at Money Mart and The Central Group  Refined customer service skills ensuring confidence in the company’s handling of clients’ money. Brought on board as frontline staff, ensuring the needs of customers are met to their satisfaction. Mandated to complete store audits, follow all security procedures, and handle up to $75K per day.  Effectively and without incident, maintained placement at Money Mart and The Central Group  Refined customer service skills ensuring confidence in the company’s handling of clients’ money.



Burger King Corporation

• 1 - 100 Employee

• Assistant Manager

  • May 2008 - Nov 2012

  Effectively direct the daily functions of the restaurant as well as acted as team-leader to problem-solve and facilitate the flow of the shift. Managed the quality of food, cleanliness of establishment, efficiency of staff, inventory management, schedule creation, and handling and maintaining cash floats.  Hired, trained and recruited new staff, ensuring they were aware of all standards and procedures.  Inherited marketing and advertising responsibilities, developing skills and interest for the field.  Completed inventory, financial, and personnel paper work nightly after closing duties.