Team Coordinator

• Feb 2023 - Present

Aggregation Manager

• Sep 2020 - Dec 2022

• Lead the Aggregation Team - creating a collaborative workspace and safe environment for team members. • Managing Pick & Pack Activities - developing forecasts and roster plans, managing day-to-day activities to motivate the team, meet key performance indicators, and problem-solve operational issues.• People Management - manage recruitment and selection, training & coaching, guiding the team towards achieving organisational visions and goals.• Business Improvement - identify and execute initiatives to improve business systems, processes and operational performance. Manage project program stream. • Management of Operational Changes - developed and implemented restructure of aggregation operations to mitigate business closure from covid impacts, including change management and communication plan. Show less

Aggregation Team Member

• May 2019 - Sep 2020

Consolidation and packing of customer orders for distribution.

Retail Cashier

• May 2017 - Jun 2020

Key responsibilities included professionally handling customer queries and complaints and training new support team members. Key responsibilities included professionally handling customer queries and complaints and training new support team members.