Experience

Live Baltimore

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Communications Manager

  • May 2022 - Present

  Oversee day-to-day internal and external communications, including, but not limited to, social media management, website management, email marketing, events promotion, content creation, and performance analytics. Oversee day-to-day internal and external communications, including, but not limited to, social media management, website management, email marketing, events promotion, content creation, and performance analytics.



University of Baltimore

• United States
• Higher Education
• 500 - 600 Employee

• Graduate Teaching Assistant

  • Aug 2022 - Dec 2022

  Assisted assigned lecturer with developing syllabi and class materials, mentoring students, teaching classes, and evaluating student work. The Fall 2022 class was called Type and Design for Creative Writers. Assisted assigned lecturer with developing syllabi and class materials, mentoring students, teaching classes, and evaluating student work. The Fall 2022 class was called Type and Design for Creative Writers.



Granite Media

• Advertising Services

• Content Coordinator

  • Oct 2021 - May 2022

  Contributed to photo sourcing, story curation, video editing, copy editing, and monitoring performance analytics. Contributed to photo sourcing, story curation, video editing, copy editing, and monitoring performance analytics.



JAF Creations

• United States
• Graphic Design

• Digital Creator

  • Jun 2019 - May 2022

  Assist small businesses and entrepreneurs with content marketing, social media advertising, website management, print marketing, personal branding, and graphic design. Assist small businesses and entrepreneurs with content marketing, social media advertising, website management, print marketing, personal branding, and graphic design.



Phu Concepts, Inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Freelance Project Manager

  • Mar 2020 - May 2020

  Displayed leadership and decisiveness. Developed social media content, technical SEO writing, and print marketing content. Displayed leadership and decisiveness. Developed social media content, technical SEO writing, and print marketing content.



WDKX 103.9 FM

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Marketing Content Coordinator

  • Feb 2019 - Jan 2020

  Created written and verbal content, print marketing content, and graphic design content. Participated in social media planning, website management, podcasting, live broadcasting, and event planning. Created written and verbal content, print marketing content, and graphic design content. Participated in social media planning, website management, podcasting, live broadcasting, and event planning.



Spectrum

• Italy
• Retail Apparel and Fashion
• 1 - 100 Employee

• District Router & Technician Assistant

  • Aug 2018 - Feb 2019

  Assigned on-site jobs to appropriate technicians based on priority and availability. Remotely assisted cable technicians with large and small-scale cable tv, Wi-Fi, landline, and smart-home security installations. Provided customer support with standard technical troubleshooting. Assigned on-site jobs to appropriate technicians based on priority and availability. Remotely assisted cable technicians with large and small-scale cable tv, Wi-Fi, landline, and smart-home security installations. Provided customer support with standard technical troubleshooting.



Red Robin

• Design
• 1 - 100 Employee

• Corporate Trainer

  • Jun 2013 - Dec 2018

  Led training and development of new team members at Red Robin's new restaurants. Designed, developed, and tested training material for use in new team member classes. Led training and development of new team members at Red Robin's new restaurants. Designed, developed, and tested training material for use in new team member classes.



Maximus

• Australia
• Advertising Services
• 1 - 100 Employee

• Consumer Support Specialist III

  • Aug 2017 - May 2018

  Assisted New York state residents throughout the process of eligibility determination and health insurance plan selection within the New York State of Health Marketplace. Informed eligible participants of pertinent healthcare and insurance information in a timely and friendly manner. Assisted New York state residents throughout the process of eligibility determination and health insurance plan selection within the New York State of Health Marketplace. Informed eligible participants of pertinent healthcare and insurance information in a timely and friendly manner.