Experience

NAVIS

• United States
• Hospitality
• 1 - 100 Employee

• Reservations Agent

  • Oct 2020 - Present



DSW Designer Shoe Warehouse

• Retail
• 700 & Above Employee

• Sales Floor Associate

  • Aug 2018 - Oct 2020

  Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. Managed merchandise returns and exchanges by closely checking items and receipts to asses eligibility and make accurate processing decisions. Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches. Mentored new team members on POS system operation, customer service strategies and sales goals. Maintained up-to-date knowledge of store sales, payment policies and security standards. Show less



Razzoo's Cajun Cafe

• United States
• Restaurants
• 100 - 200 Employee

• Server

  • Feb 2020 - Aug 2020

  I greeted guests and offered assistance with menu; I also suggested food/drink options while collaborating with the rest of the serving team in an efficient and timely manner to provide an outstanding experience. I also managed guest liquor consumption effectively and in accordance with ABC requirements and Razzoos Liquor Service Agreement. I greeted guests and offered assistance with menu; I also suggested food/drink options while collaborating with the rest of the serving team in an efficient and timely manner to provide an outstanding experience. I also managed guest liquor consumption effectively and in accordance with ABC requirements and Razzoos Liquor Service Agreement.



Buffalo Wild Wings

• United States
• Restaurants
• 700 & Above Employee

• Hostess

  • Oct 2017 - Jul 2018