Jasmin Quinonez

Customer Service Agent at Oveana
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Spanish Professional working proficiency

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Bio

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Credentials

  • CPR (CPR)
    DXE Medical, Inc. (DBA Cardio Partner Resources)
    Aug, 2018
    - Nov, 2024

Experience

  • Oveana
    • United States
    • Telephone Call Centers
    • 1 - 100 Employee
    • Customer Service Agent
      • Jan 2020 - Present

  • Conduent
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Service Agent
      • Oct 2018 - Present

      • call center customer service • assist customer with technical difficulties regarding their cable • use desktop and different programs/applications to assist and fix issues over the phone • call center customer service • assist customer with technical difficulties regarding their cable • use desktop and different programs/applications to assist and fix issues over the phone

  • US Army
    • United States
    • Armed Forces
    • 700 & Above Employee
    • 12R
      • Jun 2017 - Present

      Reservist- Interior Electrician Reservist- Interior Electrician

  • Dollar General
    • United States
    • Retail
    • 700 & Above Employee
    • Key Holder/Assistant Manager
      • Apr 2018 - Jul 2018

      • responsible for warehouse stock and reordering • accountable for cash deposits • oversaw crew and rectified discrepancies in customer service and retail partners • responsible for warehouse stock and reordering • accountable for cash deposits • oversaw crew and rectified discrepancies in customer service and retail partners

  • McDonald's
    • United States
    • Restaurants
    • 700 & Above Employee
    • crew/crew trainer
      • Jun 2015 - Sep 2017

      • train new employees on physical and social skills relevant to company protocol • responsible for training new employees on QC and QA of restaurant machinery • train new employees on physical and social skills relevant to company protocol • responsible for training new employees on QC and QA of restaurant machinery

Education

  • Sul Ross State University
    Bachelor of Science - BS, Criminal Justice
    2014 - 2017
  • Tornillo High School
    High School Diploma
    2010 - 2014

Community

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