Associate Executive Director- Ambulatory Care

• Apr 2021 - Present

Associate Executive Director

• Apr 2020 - Apr 2021

Director

• Nov 2016 - Apr 2020

Business Manager

• Jan 2015 - Nov 2016

Manage an Out Patient primary care practice with 90 clinical and administrative staff members responsible for the care of a patient population of approximately 9,000 adult Internal Medicine, Behavioral Health and Subspecialty patients. Responsible for the day-to-day operations of the Adult Ambulatory Care Outpatient Department. Plan, organize, direct, supervise and coordinate overall operations, programs and activities in accordance with the objectives of the Ambulatory Health Services… Show more Manage an Out Patient primary care practice with 90 clinical and administrative staff members responsible for the care of a patient population of approximately 9,000 adult Internal Medicine, Behavioral Health and Subspecialty patients. Responsible for the day-to-day operations of the Adult Ambulatory Care Outpatient Department. Plan, organize, direct, supervise and coordinate overall operations, programs and activities in accordance with the objectives of the Ambulatory Health Services Network. Developed and executed a data collection plan to monitor and adjust operational workflows, allowing the practice to increase patient volume by 5% as well as efficiently complete 550 patient visits and urgent care appointments per week Launched daily PCMH huddles, online medication prior authorizations, daily management systems for transparent data management, in order to integrate the PCMH model components into clinic operations and advance to meet PCMH standards Implemented using LEAN Thinking- Kaizen Events for developing rapid process improvement Show less Manage an Out Patient primary care practice with 90 clinical and administrative staff members responsible for the care of a patient population of approximately 9,000 adult Internal Medicine, Behavioral Health and Subspecialty patients. Responsible for the day-to-day operations of the Adult Ambulatory Care Outpatient Department. Plan, organize, direct, supervise and coordinate overall operations, programs and activities in accordance with the objectives of the Ambulatory Health Services… Show more Manage an Out Patient primary care practice with 90 clinical and administrative staff members responsible for the care of a patient population of approximately 9,000 adult Internal Medicine, Behavioral Health and Subspecialty patients. Responsible for the day-to-day operations of the Adult Ambulatory Care Outpatient Department. Plan, organize, direct, supervise and coordinate overall operations, programs and activities in accordance with the objectives of the Ambulatory Health Services Network. Developed and executed a data collection plan to monitor and adjust operational workflows, allowing the practice to increase patient volume by 5% as well as efficiently complete 550 patient visits and urgent care appointments per week Launched daily PCMH huddles, online medication prior authorizations, daily management systems for transparent data management, in order to integrate the PCMH model components into clinic operations and advance to meet PCMH standards Implemented using LEAN Thinking- Kaizen Events for developing rapid process improvement Show less

Assistant Director- Population Manager, Patient Centered Medical Home

• 2013 - 2015

Directed the development and implementation of new and existing programs, i.e. integrated health management, quality improvement initiatives, and preventive health and population health programs. Executed initiative deliverables and developed evolving engagement strategies, program design and technology levers. Monitored landscape for emerging trends and made recommendations to meet clinical and market place demands. Partnered with key stakeholders including but not limited to Care Management,… Show more Directed the development and implementation of new and existing programs, i.e. integrated health management, quality improvement initiatives, and preventive health and population health programs. Executed initiative deliverables and developed evolving engagement strategies, program design and technology levers. Monitored landscape for emerging trends and made recommendations to meet clinical and market place demands. Partnered with key stakeholders including but not limited to Care Management, Clinical and Wellness Consultants

Residency Coordinator

• Jan 2008 - Jan 2013

Residency Coordinator- Department of Medicine

Assistant Coordinating Manager - Credentialing Specialist

• Jan 2007 - Jan 2008

Assistant Coordinating Manager

Credentialing Manager

• 2001 - 2007