Jaskaranjit Kaur
Customer Service Representative at PAY2DAY Inc.- Claim this Profile
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English Full professional proficiency
Topline Score
Bio
Credentials
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Certificate of Presenting Research Paper "Performance Evaluation of a Novel Hybrid Clustering Algorithm using Birch and K-Means"
IEEEDec, 2015- Nov, 2024
Experience
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PAY2DAY Inc.
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Canada
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Financial Services
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1 - 100 Employee
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Customer Service Representative
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May 2022 - Present
- Providing friendly and professional service to clients through inbound, outbound and email in a fast-paced environment - Performing cash handling and teller responsibilities - Engaging with clients by providing best-in-class support on their daily loan needs - Analyzing customer accounts, loan requests and recommending products and services that meet clients' financial needs - Collaborate with various departments to maximize profit while focusing on exceptional customer service and sales. Show less
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Jaysons Group
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India
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Operations Manager
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Apr 2020 - Oct 2021
• Created long-term plans and initiatives to accomplish company goals efficiently • Coordinated with other teams to implement strategies and cross-training efforts • Analyzed budgets to minimize expenses without sacrificing profits • Developed and implemented strategies to keep employees motivated and dedicated • Created presentations and communicating with executives about plans and strategies • Identify problems and coming up with effective solutions quickly • Monitored changing market conditions and adjusting strategies accordingly • Kept record of material, equipment and employees using MS Office • Conducting interviews with prospective candidates Show less
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Lyallpur Khalsa College - India
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India
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Education Management
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1 - 100 Employee
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Assistant Professor
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Jul 2016 - Mar 2020
• Assisted with various departmental duties and provided academic support to Professors and other staff. • Conducted research and published papers in academic journals. • Teached and supervised undergraduate and graduate students. • Answered questions in class or via email or telephone. • Provided Professors and Department Heads with feedback on student progress. • Attended faculty and departmental meetings and voicing concerns or provided suggestions for improvement. • Served on academic and administrative committees as assigned. • Contributed to the efficient management and administration of the department and the college. • Supervised and assisted the students in seeking external funding, scholarships etc. • Published internal, term, semester results using MS Office and monitored students. • Adhered to the academic rules, regulations, policies and standards. • Conducted and graded student examinations. • Participated in campus meetings and professional committee. • Provided homework and assignments to students. Administrative Work: • Compiled data for the Prospectus-Lyallpur Khalsa College-India • Compiled data for Course Plans for NAAC Inspection (Feb 2020)-Lyallpur Khalsa College-India Show less
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Education
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2013 - 2015
DAV UNIVERSITY, JALANDHAR
Master of Technology - MTech, Computer Science -
2009 - 2013
Punjab Technical University
Bachelor of Technology - BTech, Computer Science
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