Telecom Operation Manager

• Dec 2022 - Present

Radio Network Optimizer

• Dec 2021 - Jun 2022

Experience in LTE and 2G SWAP from (Huawei to Nokia) of more than 4000+ sites with cluster optimization. Troubleshooting for the issues related to pre and post integration, OSS platform, fault management, user management and software/hardware management. Carrying out functionality tests and audits for the existing and newly integrated nodes to ensure nodes are functioning properly and as per the vendor specified baseline parameters. Root cause analysis of 4G & VoLTE accessibility (RRC… Show more Experience in LTE and 2G SWAP from (Huawei to Nokia) of more than 4000+ sites with cluster optimization. Troubleshooting for the issues related to pre and post integration, OSS platform, fault management, user management and software/hardware management. Carrying out functionality tests and audits for the existing and newly integrated nodes to ensure nodes are functioning properly and as per the vendor specified baseline parameters. Root cause analysis of 4G & VoLTE accessibility (RRC setup fail & SIP session setup fail), Mobility (HO fail, HO latency & RTP HO interruption time), Retainability (RRC drop, SIP session failure & voice drop), Quality (SINR, MOS & RTP gap) & Coverage issues and providing recommendation for improvement. Optimizing the in-building / small cell for optimum performance. Recommendations for network optimization based on traffic patterns and capacity constraints including intra and inter-frequency handovers 4G/5G, tilt and coverage adjustments of sites, analysis of throughput, SINR and RSRP. Conducting drive test analysis using Actix One and presenting with the recommendations for the quality and coverage improvement. Working with the field operations team to resolve the issues that impact the performance of the site, issues like RTWP etc. Preparation of Cluster Readiness Report, Providing justifications and present to customer for approval. Preparing presentations and technical discussions and proposal with scope, outline and design solution offerings; driving end-to-end technical solution Show less Experience in LTE and 2G SWAP from (Huawei to Nokia) of more than 4000+ sites with cluster optimization. Troubleshooting for the issues related to pre and post integration, OSS platform, fault management, user management and software/hardware management. Carrying out functionality tests and audits for the existing and newly integrated nodes to ensure nodes are functioning properly and as per the vendor specified baseline parameters. Root cause analysis of 4G & VoLTE accessibility (RRC… Show more Experience in LTE and 2G SWAP from (Huawei to Nokia) of more than 4000+ sites with cluster optimization. Troubleshooting for the issues related to pre and post integration, OSS platform, fault management, user management and software/hardware management. Carrying out functionality tests and audits for the existing and newly integrated nodes to ensure nodes are functioning properly and as per the vendor specified baseline parameters. Root cause analysis of 4G & VoLTE accessibility (RRC setup fail & SIP session setup fail), Mobility (HO fail, HO latency & RTP HO interruption time), Retainability (RRC drop, SIP session failure & voice drop), Quality (SINR, MOS & RTP gap) & Coverage issues and providing recommendation for improvement. Optimizing the in-building / small cell for optimum performance. Recommendations for network optimization based on traffic patterns and capacity constraints including intra and inter-frequency handovers 4G/5G, tilt and coverage adjustments of sites, analysis of throughput, SINR and RSRP. Conducting drive test analysis using Actix One and presenting with the recommendations for the quality and coverage improvement. Working with the field operations team to resolve the issues that impact the performance of the site, issues like RTWP etc. Preparation of Cluster Readiness Report, Providing justifications and present to customer for approval. Preparing presentations and technical discussions and proposal with scope, outline and design solution offerings; driving end-to-end technical solution Show less

Radio Network Optimizer

• May 2019 - Dec 2021

Successfully led the rollout project and optimization of 250 Small sites in the major business locations, to improve the coverage and the subscriber perception. Person in charge managing Huawei Rollout project. Support and schedule DTA and DTE activities. Track progress of team. Plan sites on MapInfo according to geographical area, Check the Scope of work and allot to DTE’s for SSO drive. Escalating daily occurring Implementation issue at site and taking regular feedback for the… Show more Successfully led the rollout project and optimization of 250 Small sites in the major business locations, to improve the coverage and the subscriber perception. Person in charge managing Huawei Rollout project. Support and schedule DTA and DTE activities. Track progress of team. Plan sites on MapInfo according to geographical area, Check the Scope of work and allot to DTE’s for SSO drive. Escalating daily occurring Implementation issue at site and taking regular feedback for the rectification. Checking the recommendations given by the DTA’s and discussing better way to optimize the coverage, quality, throughput and failing DT KPI. Reviewing SSO report generated by DTA and present to customer for approval. Monitoring and optimizing major DT and OSS KPIs of assigned sites. Show less Successfully led the rollout project and optimization of 250 Small sites in the major business locations, to improve the coverage and the subscriber perception. Person in charge managing Huawei Rollout project. Support and schedule DTA and DTE activities. Track progress of team. Plan sites on MapInfo according to geographical area, Check the Scope of work and allot to DTE’s for SSO drive. Escalating daily occurring Implementation issue at site and taking regular feedback for the… Show more Successfully led the rollout project and optimization of 250 Small sites in the major business locations, to improve the coverage and the subscriber perception. Person in charge managing Huawei Rollout project. Support and schedule DTA and DTE activities. Track progress of team. Plan sites on MapInfo according to geographical area, Check the Scope of work and allot to DTE’s for SSO drive. Escalating daily occurring Implementation issue at site and taking regular feedback for the rectification. Checking the recommendations given by the DTA’s and discussing better way to optimize the coverage, quality, throughput and failing DT KPI. Reviewing SSO report generated by DTA and present to customer for approval. Monitoring and optimizing major DT and OSS KPIs of assigned sites. Show less

Radio Network Optimizer

• Jun 2018 - Apr 2019

Responsible for daily 2G,3G and 4G KPI Performance monitoring and optimization of Myanmar. Was in charge for the improvement of field and OSS KPI’s of six cluster (100+) sites of 3G and LTE in Myanmar. Successfully delivered the project, achieving all the assigned targets. Responsible for optimization of assigned Cluster/City and compliance of KPIs of voice and data network (4G, Major KPIs monitoring (RRC & ERAB setup success rate, CSFB success rate, Drop rate, HO success rate &… Show more Responsible for daily 2G,3G and 4G KPI Performance monitoring and optimization of Myanmar. Was in charge for the improvement of field and OSS KPI’s of six cluster (100+) sites of 3G and LTE in Myanmar. Successfully delivered the project, achieving all the assigned targets. Responsible for optimization of assigned Cluster/City and compliance of KPIs of voice and data network (4G, Major KPIs monitoring (RRC & ERAB setup success rate, CSFB success rate, Drop rate, HO success rate & Throughput). Monitoring and optimizing major LTE KPIs of assigned sites (Data CSSR, CDR, RRC setup success rate, CSFB, DL/UL throughput, LTE HO success rate) Cluster analysis for Main City, Township, handling customer complaints and responsible for RTWP interference report. 2G 3G and LTE analysis and improvement plan in terms of TCP Utilization, User Balancing, PRB utilization, RTWP Interference, Packet Loss, Neighbor audit, Handover failure analysis, PCI Collision and confusion analysis and enhancing TX Power for better Coverage, Quality and Throughput Improvement. 2G 3G and LTE drive test analysis and improvement plan for the worst patches in terms of 2G 3G and LTE parameter like RSRP, SINR, CQI, RSCP, EcIo, HSDPA and PDCP Throughput. Show less Responsible for daily 2G,3G and 4G KPI Performance monitoring and optimization of Myanmar. Was in charge for the improvement of field and OSS KPI’s of six cluster (100+) sites of 3G and LTE in Myanmar. Successfully delivered the project, achieving all the assigned targets. Responsible for optimization of assigned Cluster/City and compliance of KPIs of voice and data network (4G, Major KPIs monitoring (RRC & ERAB setup success rate, CSFB success rate, Drop rate, HO success rate &… Show more Responsible for daily 2G,3G and 4G KPI Performance monitoring and optimization of Myanmar. Was in charge for the improvement of field and OSS KPI’s of six cluster (100+) sites of 3G and LTE in Myanmar. Successfully delivered the project, achieving all the assigned targets. Responsible for optimization of assigned Cluster/City and compliance of KPIs of voice and data network (4G, Major KPIs monitoring (RRC & ERAB setup success rate, CSFB success rate, Drop rate, HO success rate & Throughput). Monitoring and optimizing major LTE KPIs of assigned sites (Data CSSR, CDR, RRC setup success rate, CSFB, DL/UL throughput, LTE HO success rate) Cluster analysis for Main City, Township, handling customer complaints and responsible for RTWP interference report. 2G 3G and LTE analysis and improvement plan in terms of TCP Utilization, User Balancing, PRB utilization, RTWP Interference, Packet Loss, Neighbor audit, Handover failure analysis, PCI Collision and confusion analysis and enhancing TX Power for better Coverage, Quality and Throughput Improvement. 2G 3G and LTE drive test analysis and improvement plan for the worst patches in terms of 2G 3G and LTE parameter like RSRP, SINR, CQI, RSCP, EcIo, HSDPA and PDCP Throughput. Show less

RAN Engineer

• Jun 2017 - May 2018

Responsible to provide Day Night Ran support to the Engineers who are in field doing quality tests and for daily 4G and 3G KPI Performance monitoring and optimization of West region of Malaysia. Monitoring and optimizing major LTE KPIs of assigned sites (Data CSSR, CDR, RRC setup success rate, CSFB, DL/UL throughput and LTE HO succes Responsible to provide Day Night Ran support to the Engineers who are in field doing quality tests and for daily 4G and 3G KPI Performance monitoring and optimization of West region of Malaysia. Monitoring and optimizing major LTE KPIs of assigned sites (Data CSSR, CDR, RRC setup success rate, CSFB, DL/UL throughput and LTE HO succes

Associate RF Engineer

• Sep 2015 - Apr 2016

PSAP (Public safety awareness system) project. Handing a team of 10+ field engineers who are working in US for the Drive test , Survey and PSAP project. LTE drive test, post processing generation of change order of parameter and hardware for resolution of the bad patches. Provide Verizon Survey Report and PSAP Report on time and also assign the task to the Field Engineer’s on daily basis. Daily escalations of the operational issues to the field operations team and getting the… Show more PSAP (Public safety awareness system) project. Handing a team of 10+ field engineers who are working in US for the Drive test , Survey and PSAP project. LTE drive test, post processing generation of change order of parameter and hardware for resolution of the bad patches. Provide Verizon Survey Report and PSAP Report on time and also assign the task to the Field Engineer’s on daily basis. Daily escalations of the operational issues to the field operations team and getting the issues resolved. Analysis of low throughput and issues for HSPA from KPI and DT analysis. UMTS drive test, Post processing and change order of parameter and hardware for resolution of the bad patches. Show less PSAP (Public safety awareness system) project. Handing a team of 10+ field engineers who are working in US for the Drive test , Survey and PSAP project. LTE drive test, post processing generation of change order of parameter and hardware for resolution of the bad patches. Provide Verizon Survey Report and PSAP Report on time and also assign the task to the Field Engineer’s on daily basis. Daily escalations of the operational issues to the field operations team and getting the… Show more PSAP (Public safety awareness system) project. Handing a team of 10+ field engineers who are working in US for the Drive test , Survey and PSAP project. LTE drive test, post processing generation of change order of parameter and hardware for resolution of the bad patches. Provide Verizon Survey Report and PSAP Report on time and also assign the task to the Field Engineer’s on daily basis. Daily escalations of the operational issues to the field operations team and getting the issues resolved. Analysis of low throughput and issues for HSPA from KPI and DT analysis. UMTS drive test, Post processing and change order of parameter and hardware for resolution of the bad patches. Show less

Drive Test Engineer

• Oct 2014 - Sep 2015

Responsible for monitoring coverage, quality and handover distributions and give suggestions to improve them on cell level as well as at cluster level by soft as well as hard optimization to meet certain thresholds. Post processing of 2G and 3G log files. Identification of Worst Cells from statistical analysis and its resolution through hard and soft optimization. Monitoring the Neighbours and give solutions for addition of Neighbours and Antenna height , Azimuth , Mtilt and Etilt… Show more Responsible for monitoring coverage, quality and handover distributions and give suggestions to improve them on cell level as well as at cluster level by soft as well as hard optimization to meet certain thresholds. Post processing of 2G and 3G log files. Identification of Worst Cells from statistical analysis and its resolution through hard and soft optimization. Monitoring the Neighbours and give solutions for addition of Neighbours and Antenna height , Azimuth , Mtilt and Etilt value change to optimize the Coverage , Quality and to decrease the Overlapping and Interference. Hardware issue identification and rectification through stats and Drive Test like Sector swap, partial swap. Customer Interaction with taking care of customer complaints regarding Network Coverage. Site Auditing and Verifying Hardware, Tilt, Antenna height and Orientation, according to the Planning Database. Mobilit and Stationary Drive. Circuit Switch Fall Back CSFB. Driven 6 Vip routes in Delhi for LTE network ( FDD & TDD) Show less Responsible for monitoring coverage, quality and handover distributions and give suggestions to improve them on cell level as well as at cluster level by soft as well as hard optimization to meet certain thresholds. Post processing of 2G and 3G log files. Identification of Worst Cells from statistical analysis and its resolution through hard and soft optimization. Monitoring the Neighbours and give solutions for addition of Neighbours and Antenna height , Azimuth , Mtilt and Etilt… Show more Responsible for monitoring coverage, quality and handover distributions and give suggestions to improve them on cell level as well as at cluster level by soft as well as hard optimization to meet certain thresholds. Post processing of 2G and 3G log files. Identification of Worst Cells from statistical analysis and its resolution through hard and soft optimization. Monitoring the Neighbours and give solutions for addition of Neighbours and Antenna height , Azimuth , Mtilt and Etilt value change to optimize the Coverage , Quality and to decrease the Overlapping and Interference. Hardware issue identification and rectification through stats and Drive Test like Sector swap, partial swap. Customer Interaction with taking care of customer complaints regarding Network Coverage. Site Auditing and Verifying Hardware, Tilt, Antenna height and Orientation, according to the Planning Database. Mobilit and Stationary Drive. Circuit Switch Fall Back CSFB. Driven 6 Vip routes in Delhi for LTE network ( FDD & TDD) Show less

Senior Business Development Executive

• May 2013 - May 2014

Having knowledge of the Real Estate market for Gurgaon and Noida area in India. • Plan surveys in different locations using canopies shops in the and have a better understanding people’s view on investment and buy a personal home for themselves. • Call 200 suspected clients every day and explain the importance of investing and buying for their future betterment. • Segregate interested clients, attend meeting with them and convert to successful deal. Having knowledge of the Real Estate market for Gurgaon and Noida area in India. • Plan surveys in different locations using canopies shops in the and have a better understanding people’s view on investment and buy a personal home for themselves. • Call 200 suspected clients every day and explain the importance of investing and buying for their future betterment. • Segregate interested clients, attend meeting with them and convert to successful deal.