Computer Technician

• Sep 2018 - Present

COMPUTER TECHNICIAN

• Sep 2018 - Present

Telecommunications Technician

• Jun 2017 - Jul 2018

LEAD TELECOMMUNICATION TECHNICIAN

• Feb 2016 - May 2017

Highly efficient in all related Chorus NGA / UFB fibre cable laying, blowing, splicing, trenching, troubleshooting and other related facets like overhead / aerial cabling.Cabling experience in commercial, residential, MDU, SDU & ROW. Connecting ONT device to existing LAN networks for network compatibility.Remedial work. Dig and fix.Smart, fit, healthy, reliable, honest, hardworking and knowledgeable, with strong Health and Safety awareness.Knowledgeable of Chorus standards.Understand New Zealand building standards. Show less

ICT Support Engineer

• Nov 2015 - Feb 2016

Job description: Ensure that cleaning of work premises is undertaken promptly, thoroughly, to a high standard and in compliance with relevant health and safety legislation. Working closely with the maintenance team and reporting directly into the Maintenance Manager, responsible for undertaking hygiene operative duties across LSG SKY CHEF buildings mainly based out of Auckland Airport. Main duties: Ensure all work premises (internal and external) are cleaned to a high standard Reporting any defects or issues found to the Facilities Manager Cleaning both within office based and buildings work based environments Any other duties required by management Show less

Technical Support Engineer

• Jan 2013 - Aug 2014

• Ensure clear communication is maintained between clients and fellow technicians • Handling Registry hives settings including windows 7 & windows 8.1. • Responsible for all the escalated calls, VIP calls and Partners issues. • Responsible for configuration & troubleshooting Enterprise Black Berry mailing accounts, IPad and IPhones. • Providing Technical support on cloud services like Office 365. • Providing the Mailing solution based on MS Exchange server 2003-2013(cloud) & POP Server like MS Outlook2007-2013 & Outlook Express. • Reported to Head of department. Show less

Technical Support Engineer L2

• Jul 2011 - Dec 2012

• Provided IT Support for more than 4000+ employees of the Genpact client site and included international client Configuration & Handling Active-Directory services like managing User account, rights & Group policies, providing access to various Shared Drives, Creating users and their mailboxes, Creation of Roaming profiles, managing OU by using the admin pack. • Installation, configuration & Maintenance of VPN through web-based as well as windows based Application. Configure & Handling WIFI related issue. • Managing the data-backup for Laptop users as well as desktop users with the help of NTBACKUP & WET process. • Supporting the users with installation & troubleshooting of different kind of process related applications & software’s like Citrix, Avaya, and Cisco. Show less