Identity and Access Management Support Analyst | Phoenix Group

• Jan 2018 - Present

KEY ACHIEVEMENTS • Conducted business-critical gap analysis for third parties • 4 years of experience working with SailPoint • Assisted with onboarding applications within SailPoint such as updating and adding roles for the application for users to request within the system • Onboarding manual consultants within SailPoint by speaking to vendors who wish to have their users accessing our system • Use of PAM on a daily basis • Basic Knowledge of AWS, Azure • Taken ownership of creating Jira and Confluence team boards, which are used on our daily stand ups • Analysed compatibility and progress towards IT security standards and policies • Mitigated high-impact IT security risks and embedded ISO (ISO27001) IT governance best practices into ways of working • Remained a key focal point for the steering board and prepared client-facing security updates • Orchestrated monthly checks, identified and resolved compliance issues and validated access permissions and controls • Ensured end-users had the correct security groups assigned and raised security requests to secure approvals • Implemented security working procedures and supported ongoing strategic and tactical department projects • Supported the audit lifecycle, monitored user access and served as a subject matter expert within the business Show less