Jasão Ferreira

Corporate Land Operations at Mystic Cruises
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Contact Information
us****@****om
(386) 825-5501
Location
Portugal, PT

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5.0

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Luis Teixeira

Tive o prazer de trabalhar com o Jasão durante 4 anos onde sempre demonstrou ser uma pessoa muito responsável e competente. Eu como diretor F&B tinha diariamente o feedback de vários clientes que partilhavam a excelente e profissional forma que eram tratados pelo serviço prestado pelo Jasão. Obrigado e muito sucesso!!

Carolina C.

Great team player and professional.

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Credentials

  • Be a Better Manager by Motivating Your Team
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Coaching Employees through Difficult Situations
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Dealing with Difficult People in Your Office
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Innovative Customer Service Techniques
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Managing a Customer Service Team
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Working with Upset Customers
    LinkedIn
    Feb, 2021
    - Nov, 2024

Experience

  • Mystic Cruises
    • Portugal
    • Travel Arrangements
    • 200 - 300 Employee
    • Corporate Land Operations
      • Dec 2021 - Present

      Land Program Operations • Supervising Onboard Team Operations • Supervising MXP Systems Operation & Information • Team Training • Policy & Procedures Implementation • Sta Rotations • Operator Communications & Inventory Management Land Program Operations • Supervising Onboard Team Operations • Supervising MXP Systems Operation & Information • Team Training • Policy & Procedures Implementation • Sta Rotations • Operator Communications & Inventory Management

  • Settlu
    • United Kingdom
    • Leisure, Travel & Tourism
    • Travel Coordinator
      • Feb 2021 - Present

  • International Cruise & Excursions, Inc. (Now arrivia)
    • United States
    • Travel Arrangements
    • 300 - 400 Employee
    • Cruise Specialist
      • Nov 2019 - Dec 2020

      Personal Travel Consultant for USAA and GVR members. Personal Travel Consultant for USAA and GVR members.

  • MSC Cruises
    • Switzerland
    • Travel Arrangements
    • 700 & Above Employee
    • Future Cruises Sales.
      • Jan 2019 - Jul 2019

      Future Cruises Sales Manager. Onboard ambassador of the Voyagers Club Loyalty Program. Future Cruises Sales Manager. Onboard ambassador of the Voyagers Club Loyalty Program.

  • Azamara
    • United States
    • Leisure, Travel & Tourism
    • 500 - 600 Employee
    • Shore Excursions
      • Jul 2018 - Dec 2018

      Azamara Pursuit Lauching Team • Performing Tour Talks • Private arrangements • Managing tour bookings • Coordinate the tour dispatch Azamara Pursuit Lauching Team • Performing Tour Talks • Private arrangements • Managing tour bookings • Coordinate the tour dispatch

  • Prestige Cruise Holdings, Inc.
    • United States
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Shore Destinations
      • Nov 2007 - Feb 2016

      . Management of the tour department in collaboration with Destination Mgr. . Management of the tour department in collaboration with Destination Mgr.

  • Azamara Cruises
    • Shorex Assistant
      • 2007 - 2007

      • Marketing and tour sales • Support the tour office with all the administrative tasks • Providing guests with necessary port and tour information • Handling tour dispatch, providing continuous announcements in the lounge • Marketing and tour sales • Support the tour office with all the administrative tasks • Providing guests with necessary port and tour information • Handling tour dispatch, providing continuous announcements in the lounge

  • Celebrity Cruises
    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Shorex Assistant
      • 2005 - 2007

      • Supporting the office with administrative tasks • Enhancing sales through sufficient tour promotions and marketing • Providing tour information to guests, ensuring the processes runs smoothly • Making announcements within the lounge area to guarantee efficient tour dispatches • Supporting the office with administrative tasks • Enhancing sales through sufficient tour promotions and marketing • Providing tour information to guests, ensuring the processes runs smoothly • Making announcements within the lounge area to guarantee efficient tour dispatches

  • FRONTAL IMOVEIS
    • Real Estate
    • 1 - 100 Employee
    • Real Estate Agent
      • Jan 2003 - Mar 2005

Education

  • Universidade Fernando Pessoa
    Sociology/Psychology
    1998 - 2000
  • E.P.P.U Bragança, Portugal
    Tourism and Travel Services Management
    1994 - 1997

Community

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