Jarvis Pelletier
Vice President IT & Gaming Systems at Saskatchewan Indian Gaming Authority- Claim this Profile
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Bio
Credentials
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Certified in Cybersecurity (CC)
(ISC)²Sep, 2022- Nov, 2024
Experience
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Saskatchewan Indian Gaming Authority
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Canada
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Gambling Facilities and Casinos
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200 - 300 Employee
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Vice President IT & Gaming Systems
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Jun 2020 - Present
• Oversight, strategy and direction for SIGAs technical architecture of its central office and seven casino properties across Saskatchewan.• Leading a service management team in the technical support, maintenance and development of SIGA’s internal and cloud gaming infrastructure.
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Assistant Vice President Gaming Services
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Mar 2018 - Jun 2020
• Responsible for the technical support, maintenance and development of SIGA’s internal and cloud gaming infrastructure and software across SIGA's seven properties throughout Saskatchewan. • Also responsible for the oversight and logistics of SIGA's Gaming Services warehouse supporting the logistics, scheduling, installation, and maintenance of casino properties gaming devices.
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Director IT Security & Quality Assurance
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Nov 2014 - Mar 2018
• Ensuring alignment with industry standards practices and security compliance of the business operation.• Liaison with internal, external, Regulator and Provincial audit departments relating to SIGA’s IT operations, security standards and risk management activities.• IT policy development and revisions along with IT standards creation in development, support, security and quality assurance subject areas.• Development of IT security and technology roadmap in alignment with strategic business initiatives.• Establishing and monitoring quality assurance strategies, standards and processes, with strong emphasis on security, product testing, and documentation.
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IT Application Manager
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Jun 2014 - Nov 2014
• Manage staff, including recruitment and team-building, supervision, scheduling, work duties, development and evaluation.• Regularly work closely with vendors and third-party business partners in the support and regular maintenance of enterprise IT applications and architecture to ensure service level agreements are met.• Provide IT reporting for Senior Management decision making and direction.• Ensure the availability and stability of the operational support of the enterprise and business applications.
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SGI
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Canada
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Insurance
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700 & Above Employee
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Manager, Application Development & Support
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Apr 2013 - Jun 2014
• Supervise the projects and responsibilities of the GIS Software and Web developers.• Liaison with business sponsors for the prioritization of projects assigned to the application development team.• Work closely with supplementary IT departments, PMO and business sponsors to execute the application development and initiatives roadmap.• Provides ad-hoc reporting and decision support required for management decision processes.• Ensure application operations are running optimally for customer use.• Coordinate and plan GIS annual software releases.• Administrative duties relating to staff management including coaching, development and evaluation.
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Testing Manager
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Dec 2010 - Apr 2013
• Developed and prepared testing strategies and execution for user acceptance testing phases.• Worked in cooperation with the system development resources during the test preparation, execution, and implementation and post implementation activities.• Regularly track and report testing status activity to the team and project stakeholders relating to milestones and target dates for iteration/phase completion.• Introduce functional test tool automation software and regression test effort reduction strategy to test department.• Development of standards and guidelines relating to software testing from a risk based standpoint.
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IT Audit Manager
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Jul 2010 - Dec 2010
• Assist the Chief Internal Auditor in the development of the annual IT audit plan.• Provide direction and mentorship to Auditor personnel in IT audit execution and control reviews.• Provide feedback and report on efficient practices through process and control reviews in cooperation with IT and business units. • Identify IT risks and recommend mitigation and risk reduction strategies.• Ensure compliance with internal and external requirements through risk management and regulatory requirements.• Utilize audit software for analysis and sampling routines for IT audit testing.
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IT Internal Auditor
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Jun 2009 - Jun 2010
• Perform internal audits of business, logistic and system controls utilized within SGI departments through interviews, process mapping and documentation review.• Utilize audit software for analysis and sample extraction for use in IT and financial audits • Provide functional support to audit managers upon request in the form of current and historical business processes review and data mining requests for both internal and external auditors.
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Claims Business Analyst
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May 2004 - Jun 2009
• Data integrity analysis of the information transfers to the Insurance Bureau of Canada from SGI Canada’s expansion offices located across Canada. • Daily customer support of the various Claims division applications in addition to the Claims portal/ePay/eClaim applications. • Advance planning for integrated systems changes for semiannual software releases.• Monthly backup for regular reporting procedures including catastrophe accruals and financial reconciliation for claims reserving.• Client needs analysis with development and delivery of updated business practices for daily use. Aid in bridging informational gaps via procedures and positive influencing.• Application of existing technology to maximize user potential and timely delivery of critical business information through the current infrastructure.
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Auto Fund Business Analyst I & II
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Jun 1994 - May 2004
• Co-ordinate project development and implementation between the Auto Fund clients, systems departments and external agencies. • Outline and specify project direction to team members. Create custom queries for information retrieval required by internal and external customers. • Ensure smooth transition to new processes and applications distributed to users. Preparation of training manuals for existing/new systems for clients and support areas. Training of staff. • Provide team lead role and project manager when required.• Continual interaction and communication with all project stakeholders to ensure their needs were being met and to discuss alternative solutions.• Chair various regular client/developer/infrastructure services meetings, prepare agendas, set and determine project timelines.• Daily problem investigation and resolution for customers and support staff. Daily task delegation to subordinate staff members when applicable.
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Education
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2019 - 2021
University of Nevada, Reno
Certificate, Gaming Management -
2019 - 2019
University of Nevada-Las Vegas
Executive Development Program, Strategic Leadership In The Gaming Industry -
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University of Regina
Bachelor of Business Administration - BBA
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