Jarvis Loo

Director International Business Development at EB Frozen Food Sdn Bhd
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Contact Information
us****@****om
(386) 825-5501
Location
Penang, Malaysia, MY
Languages
  • English Native or bilingual proficiency
  • Malay Native or bilingual proficiency
  • Chinese Native or bilingual proficiency
  • Thai Elementary proficiency

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Experience

    • Malaysia
    • Food Production
    • 1 - 100 Employee
    • Director International Business Development
      • Mar 2022 - Present

    • Senior Business Development Manager (International Business Unit)
      • Feb 2021 - Mar 2022

      - Develop strategy for penetration of export market including OEM - Create, lead and manage the International Business Development Team out of Three Teams (4 Executives and Asst. Manager) - Accountable for driving new business growth and securing revenue opportunities in new & potential market, including formulating effective and profitable growth strategies - Develop pricing structure for existing & new market/ countries in line with company profitability expectation - Ensure the sales strategy is aligned with changing market and competitive conditions - Responsible to manage shipment arrangement, in compliance with the laws and regulations governing the export industry. - Managing administration, such as enquiry, quotation, orders, contracts and others export related regulatory documents - Responsible to resolve all export related problem and customers complaint - Responsible for monthly, quarterly and yearly demand forecast Show less

    • (Export) Business Development Manager
      • Mar 2019 - Feb 2021

      International Business Unit - US, Canada, Vietnam, Cambodia, Dubai etc... International Business Unit - US, Canada, Vietnam, Cambodia, Dubai etc...

    • Export Sales Marketing Manager
      • Mar 2019 - Mar 2020

    • Business Development Asst. Manager(Export)
      • Apr 2018 - Feb 2019

    • Export Marketing Department - Senior Export Executive
      • Apr 2016 - Mar 2018

      www.everbest.my - Frozen & Chill Food Manufacturer based in Malaysia! - International Sales to : USA, Oceania countries, UK, Europe, India & Vietnam. - Personal 2S Principles: Sell & Service! - Maintaining existing accounts, Penetrating New Markets and developing new accounts via cold calling & emails www.everbest.my - Frozen & Chill Food Manufacturer based in Malaysia! - International Sales to : USA, Oceania countries, UK, Europe, India & Vietnam. - Personal 2S Principles: Sell & Service! - Maintaining existing accounts, Penetrating New Markets and developing new accounts via cold calling & emails

    • Consumer Goods
    • 1 - 100 Employee
    • International Sales Distribution Executive
      • Oct 2015 - Feb 2016

      Responsibilities: 1) To follow up with overseas enquiries on product feedbacks, packaging, labeling and any other requirements related to chocolates / sweets / wafers / beverage drinks. 2) To liaise with QC Department for overseas enquiries on food regulations compliance. 3) To prepare, issue and fax Proforma Invoices to export customers upon receipt of orders. 4) To follow up with existing export customers for order acceptance / confirmation of Proforma Invoices, L/C copies for checking, TT Payments and matters relating to their orders, such as requirements on labeling, shelf life printing and any other requirements on the packaging. 5) To prepare and issue Production Orders to Production / Purchasing / Warehouse / QC Departments including arranging and distributing. 6) To coordinate with shipping agents / transport companies for shipments arrangement and document declaration. 7) To carry out other duties or tasks as may be assigned by Management from time to time. Show less

    • Export Marketing Department - Senior Executive, Export Marketing
      • Apr 2015 - Sep 2015

    • Export Marketing Department - Executive, Export Marketing
      • Mar 2014 - Mar 2015

      Job Responsibilities:- Sales-driven, to achieve regional sales targets- Markets coverage: Sabah & Sarawak, USA, Mauritius, Indonesia, Brunei, Thailand - Problem solving / Troubleshooting for customers.- Expand / explore new accounts- Telecommunication, emails and social media connection with customers.- Market survey & understanding.- Participate in International Event : FHA 2014 Singapore (as visitor), Thaifex 2013 & 2014 Thailand (Exhibitor)- Visitation to customers: Sabah & Sarawak, Singapore, Indonesia and Thailand.- Promotions and advertising suggestions.- Costing calculation- Quotation issuanceExcept doing sales, also arrange for hospitality for customer visit Show less

    • Export Marketing Department - Executive, Customer Services
      • Mar 2013 - Mar 2014

      As a Customer Service Executive in Export Markets.Job responsibilities: - Issue quotation, sales confirmation, sales order and invoice;- Shipping & container arrangement;- Email international customers for inviting factory visit. - Deal with graphic designer for booth decoration and event POSM.- Deal with graphic designer for designing company's gallery area.- Handle international trade show (Thaifex 2013) with Koelmesse, company was one of the exhibitors.- Host food sampling session, arrange the schedule of customer visit. - Applying company's trademark with Pintas and Intellect Group. (Thailand, Singapore, China, Taiwan, Australia and Hong Kong).- Research and brand survey.- Communicate and liaise with forwarding company / other company for cargo delivery- Flight and Accommodation survey & booking.- Courier service arrangement (DHL, TNT, Fedex, Gdex, abx)- Internal communication with departments such as Production, Logistic, Warehouse, Purchasing and Finance through email, Skype and telecommunication.- External communication with customers through Email, Telecommunication, social media platformas such as : LINE (Thailand), Wechat (East Malaysia), Whatsapp (East Malaysia & International) Show less

    • Mass Communication Coordinator
      • Sep 2011 - Dec 2011

      Part time Part time

    • Trainee
      • Feb 2011 - May 2011

      Internship Internship

Education

  • London Examinations Board
    Executive Diploma, Supply Chain Management
    2018 -
  • Sheffield Hallam University
    Bachelor of Arts (hons), Public Relations and Media
    2012 - 2012
  • Tunku Abdul Rahman College
    Advanced Diploma, Public Relations, Advertising, and Applied Communication
    2010 - 2012
  • Tunku Abdul Rahman College
    Diploma, Public Relations, Advertising, and Applied Communication
    2008 - 2010
  • Chung Ling Butterworth
    HIGH SCHOOL, SPM
    2003 - 2007

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