Experience

SPARTA ENGLISH

• Japan
• Education Administration Programs
• 1 - 100 Employee

• Lead English Instructor

  • Jun 2019 - Present

  Teaching Business English trial lessons to prospective students, collated trial lesson data in Kintone CRM system, and followed-up alongside Japanese staff to maximise sales opportunities. (30% plus contract rate) Managing English-speaking instructors’ training, schedules, and reported issues as well as provided feedback and suggestions to Japanese-speaking senior management. Teaching Business English trial lessons to prospective students, collated trial lesson data in Kintone CRM system, and followed-up alongside Japanese staff to maximise sales opportunities. (30% plus contract rate) Managing English-speaking instructors’ training, schedules, and reported issues as well as provided feedback and suggestions to Japanese-speaking senior management.



California Language Insititute

• United States
• 1 - 100 Employee

• Kindergarten ESL Teacher

  • Jul 2018 - Apr 2019

  Taught lessons to young learners using a variety of curriculums (GrapeSeed, personally-developed) Communicated in a cross-cultural environment with Japanese teachers. Taught lessons to young learners using a variety of curriculums (GrapeSeed, personally-developed) Communicated in a cross-cultural environment with Japanese teachers.



Gold Coast 2018 Commonwealth Games Corporation

• Australia
• Spectator Sports
• 1 - 100 Employee

• Event Control Room Coordinator

  • Feb 2018 - Apr 2018

  Coordinated Athlete Village communication operations to ensure effective and efficient communications across functional areas, in addition to facilitating responses to incidents and emergencies. Led, managed, and supported a team of volunteers during the event to provide Village communication operations. Conducted venue bump in/out and on-site operational work as needed before, throughout, and after the event. Coordinated Athlete Village communication operations to ensure effective and efficient communications across functional areas, in addition to facilitating responses to incidents and emergencies. Led, managed, and supported a team of volunteers during the event to provide Village communication operations. Conducted venue bump in/out and on-site operational work as needed before, throughout, and after the event.



Feros Care

• Australia
• Health and Human Services
• 200 - 300 Employee

• Service Sales and Support Advisor

  • Feb 2017 - Jan 2018

  Addressed inbound sales queries and conducted outbound sales calls to convert leads/opportunities.Shaped the role of Dynamics365 CRM within the sales team and coached other team members on effective usage. Completed project work and reporting for the Senior Management Team when required.

• Learning and Development Administrator

  • Jul 2016 - Feb 2017

  Coordinated internal learning and development activities including organisational conferences and corporate training. Managed the scheduling of training courses and following the end to end process from venue and room booking, facilitator availability, delegate invites, course confirmations and catering.Assisted with identifying and maintaining relationships with a range of reputable training providers.



Somerset College

• Australia
• Primary and Secondary Education
• 1 - 100 Employee

• Event Volunteer Coordinator

  • Feb 2017 - Mar 2017

  Coordinated rostering and communication for 120+ volunteers across five different event functions for a local community festival. Participated in event setup and venue management as part of the event team Coordinated rostering and communication for 120+ volunteers across five different event functions for a local community festival. Participated in event setup and venue management as part of the event team



Sealink Travel Group

• Event and Marketing Internship

  • Aug 2014 - Nov 2014

  Assisted with event coordination, marketing and operational setup for an innovative Adventure Games event. Regular communication with multiple event stakeholders for volunteer coordination and management of online/social content on event website. Assisted with event coordination, marketing and operational setup for an innovative Adventure Games event. Regular communication with multiple event stakeholders for volunteer coordination and management of online/social content on event website.


Australian Festival of Chamber Music
• Australia
• Musicians
• 1 - 100 Employee
• Market Research Assistant

  • Oct 2014 - Oct 2014

Townsville Hospital and Health Service
• Australia
• Hospitals and Health Care
• 400 - 500 Employee
• Administration and Event Internship

  • Feb 2014 - Jul 2014