Senior Associate Consultant

• Oct 2023 - Present

Business Analyst

• Aug 2021 - Aug 2023

Led cross-functional teams in delivering business-driven feature requirements for the flagship software product, Newton, a reliability data management and analytics platform.Spearheaded new calculation service features within Newton, managing implementations of cutting-edge software data science algorithms and calculations.Translated complex concepts into user-friendly UI/UX flow mockups, demos, and comprehensive user training materials.Solely owned the internal employee review tool, QPCI, driving backlog management, prioritization of features, stakeholder requirements gathering, developer assignments, and successful feature releases.Evaluated team performance and user metrics statistics, deriving insights to refine strategies and enhance project outcomes.Demonstrated proficiency in both Agile Scrum and Kanban development methodologies. Show less

Corrosion Engineer

• Jul 2016 - Jul 2021

Provided advanced technical leadership, aligning products with industry best practices by developing comprehensive risk, corrosion, and degradation models based on industry codes.Orchestrated stakeholder meetings to validate project milestones, ensuring alignment with critical client requirements.Collaborated closely with the sales department to craft and review proposals, contributing technical expertise to enhance proposal quality.Produced technical content for trade journals in collaboration with the Marketing department.Led dynamic training sessions for up to 60 participants, covering a diversity of topics such as Corrosion Science, Refining Economics, and Risk Based Inspection.Elevated execution quality through the formulation of workflows, Standard Operating Procedures (SOPs), and Quality Management Systems (QMS), which were adopted as company-wide best practices. Show less

Project Lead

• Jan 2015 - Jul 2016

Managed multiple large-scale client projects and supervised RBI data collection teams, serving as the primary liaison between clients and a 10-person team.Developed and executed project plans, including deliverable Work Breakdown Structures (WBS), utilizing MS Project for efficient project tracking.Pioneered the creation of an automated Excel process improvement tool and comprehensive training programs.

Asset Integrity Analyst

• Mar 2014 - Dec 2014

Organized data and conducted training on various refining units for RBI analysis, playing a pivotal role in ensuring asset integrity.

Office Assistant

• Aug 2012 - May 2013

Cross-referenced the alumni database with the daily news articles to identify notable alumni events and preparing communications for the alumni communityManaged the research project to identify the involvement of any past alumni in the Korean War

Event Setup Crew

• Jan 2012 - Aug 2012

Managed room setup and configuration for all events occuring in the student center

Media Intern

• 2007 - 2009

Organized media reports about the Houston March of Dimes and researched different outlets that could release stories about March of Dimes Operation of the yearly March of Dimes walk in Houston Answered phones in conjunction with KPRC Channel 2 Houston for the analog-digital TV transition Organized media reports about the Houston March of Dimes and researched different outlets that could release stories about March of Dimes Operation of the yearly March of Dimes walk in Houston Answered phones in conjunction with KPRC Channel 2 Houston for the analog-digital TV transition