Technology & Education Business Development Manager

• Feb 2023 - Present

Business Development Manager

• Jul 2017 - Dec 2022

Working for Australia’s largest I.T distributor and reporting directly to the Northern Region Sales Manager & General Manager of Retail Sales, I am responsible for key account management for several large-scale national retailers. • Responsible for developing new business opportunities with existing and new retail partners. • B2B negotiation of pricing, range, marketing, sales, and performance report generation. • Aids in the execution of key GTM strategies for both Vendor & Customer. • An in-depth knowledge of business products and value proposition. • Identifying and mapping business strengths and customer needs. • Researching business opportunities and viable income streams. • Following industry trends locally and internationally. • Reporting on successes and areas needing improvements. Show less

National Product Marketing Coordinator Mobile Communications

• Aug 2015 - Jun 2017

Reporting directly to the National Product and Marketing Manager, I am responsible for the assisted planning and execution of product retail execution and marketing of the Mobile Communications category nationally. Majority of the operations were centred around the representation of the category nationally through advertising of product on TV, Radio, Press (Catalogue and Newspaper) as well as online.

Sales & Operations Manager

• Aug 2013 - Jul 2015

Responsible for overseeing day to day operation of the store including sales, goods receiving, outbound returns, customer repairs, merchandising and implementation of in-store marketing strategies, all while maintaining complete service excellence.• Delivering exceptional performance in sales activity, revenue and maintaining a solid profit margin.• Improving sales through building exceptional rapport to secure return of business.• Understanding and meeting the needs of current and potential customers.• Merchandising of the store to ensure high presentation quality of products and services offered.• In-store marketing to promote Return of business.• Receiving inventory quickly and efficiently and ensuring correct OH&S procedures are followed. Show less

Store Manager

• Jun 2012 - Aug 2013

Managing the daily needs of the electrical department and its team, delivering exceptional sales, customer focus and support. Also providing staff mentoring, operational duties such as rosters and supplier negotiation, and marketing across multiple mediums externally and in-store.

National Product Marketing Coordinator Games & Software

• May 2008 - Mar 2010

Reporting directly to the National Product and Marketing Manager, I was responsible for many of the back-end operations of the Gaming and Software category nationally and representing the category through national advertising campaigns on multiple mediums.• Assisting the Product Manager in the negotiation of specials for stores, advertising coordination, stock management, sales, and performance report generation for over 100 different brands.• Oversaw the execution of the now standard “Pre-Order Online Now” portion of the Harvey Norman website which has now been implemented to other categories across the business.• Creating, editing and approval of radio and television scripts for national and local advertising. Product placement and creative input for advertising in print media (catalogue, newspaper, magazines, and web).• Assisted in the growth of the category year on year with implementation of unique and fresh ways to bundle products together with exclusive bonuses and pre-order campaigns.• Working with our in-house advertising department to create the right aesthetic for the Gaming and Software category for placement in local and national media, particularly by consulting on the product stories.• Oversaw and executed all stages of major game and console product launches including:o Pre-order and launch, planning, forecasting, reporting & execution.o POS material coordination with stores.o Merchandise schedule and Planogram.o Launch day analysis and reporting.o Inventory replenishment. Show less

Senior Sales Consultant

• May 2005 - May 2008

Primary Responsibilities:• Customer Service• Sales of Computers, and its various accessory add-on’s• Suggestion and sale of Financing options• Merchandising of the product • Stock & Performance Management of the Gaming Department.• Product management for rotation, markdown and return of aged stock• General Cashiering operations• Staff Management• Store level marketing, mainly consisting of store cross promotions.

Sales Consultant

• May 2004 - May 2005

Primary Responsibilities:• Customer Service• Sales of Computers, and its various accessory add-on’s• Suggestion and sale of Financing options• Merchandising of the product • Stock & Performance Management of the Gaming Department.• Product management for rotation, markdown and return of aged stock• General Cashiering operations• Staff Management• Store level marketing, mainly consisting of store cross promotions.

Sales Consultant

• Sep 2002 - May 2004

Primary Responsibilities:• Customer Service• Sales of Computers, and its various accessory add-on’s• Suggestion and sale of Financing options• Merchandising of the product • Ordering of Video Games, Consoles and General Gaming Accessories• Product management for rotation, markdown and return of aged stock• General Cashiering operations• Writing weekly gaming reviews for the NT News (Darwin, N.T)

Sales Consultant

• Aug 2001 - Sep 2002

Primary Responsibilities:• Customer Service• Sales of Computers, and its various accessory add-on’s• Suggestion and sale of Financing options• Merchandising of the product • Ordering of Video Games, Consoles and General Gaming Accessories• Product management for rotation, markdown and return of aged stock• General Cashiering operations• Game Reviews “What’s new” for Coast FM in Mandurah (W.A)