Experience

Advanced Distribution Systems, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Operations Manager

  • May 2023 - Present

  - Responsible for managing and coordinating all aspects of the receiving and shipping departments, ensuring the timely and accurate processing of all incoming and outgoing shipments -Supervising a team of employees, and manage inventory levels, resolve any issues that arise during the course of operations, and liaise with other departments to ensure the efficient and effective flow of products in and out of our warehouse - Responsible for managing and coordinating all aspects of the receiving and shipping departments, ensuring the timely and accurate processing of all incoming and outgoing shipments -Supervising a team of employees, and manage inventory levels, resolve any issues that arise during the course of operations, and liaise with other departments to ensure the efficient and effective flow of products in and out of our warehouse



Wonder

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Operations Manager

  • Oct 2022 - Dec 2022

  Help Launch New location in RegionBuilt a Strong Team to Run Operations

• Operations Manager

  • Jun 2022 - Oct 2022

  Responsible for the overall safety, quality, productivity, and Service Level Agreements of our daily service operations.Create and implement cultural initiatives to drive dynamic engagement from the team, develop creative incentive programs to support employee performance and retentionMonitor the performance of the service team; ensure proper coaching and development of the team; mentor team members to be able to take on roles with greater responsibility, complexity, and leadership.Collect, analyze, and monitor data to reduce defects; passionate about creating improvement ideas, including ideas generated from your team, into improvement plans for your operationPartner with cross-functional support teams in improving processes, proprietary tools, and systems Show less



Peloton Interactive

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Field Operations Supervisor

  • Apr 2019 - Apr 2022

  Oversee operations of 100+ employees in the field/warehouseDaily Huddles including CSAT, Safe Driver Metrics, Safety, and Peloton updatesMaking a weekly team schedule Ensure jobs are being completed on Field Service LightningUtilizing MyGeotab to view the team is following company standards Maintain daily checks on vehicle maintenance

• Team Lead

  • Jun 2018 - Apr 2019

  Trained newly hired co-pilots/drivers the optimal process of delivery, presentation, customer service, and success with working as a team in a small allotment of time.Assisted in the warehouse, making much use of time doing manual labor, fixing bikes, moving bikes, cleaning, and organization.

• Field Specialist

  • May 2017 - Jun 2018

  Provide expertise in Peloton products, as well as create and maintain an outstanding experience for all customers.Deliver, assemble, service, and maintain optimal product functionality conveniently in-home.

• Seasonal Field Specialist

  • Nov 2016 - May 2017

  Systematically aided in proper and efficient delivery, function, repair, and presentation of multiple bikes, daily.Made sure Members were educated on their product and answered any and all questions asked with ease.