Experience

Candlewood Suites Wake Forest North Raleigh

• United States
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Mar 2021 - Present



Unscripted Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Guest Services Specialist

  • Oct 2020 - Mar 2021

  • Provide the guest with an optimum customer service experience.• Manage all incoming reservations and payments through INFOR• Keep the lobby and surrounding areas in order• Check-in and Check-out guests upon arrival or departure



Millennium Hotels and Resorts

• Singapore
• Hospitality
• 700 & Above Employee

• Sales Manager

  • Sep 2019 - May 2020

  • Selling Rooms and Venue space for the property• Manage new bookings and opportunities through DELPHI• Key liaison with UNC, Duke, and NCCU Athletics • Key liaison for ESPN, CST, AMEX GBT, and Anthony Travel• Responsible for SMERF, Military, and Government Markets



Sheraton Chapel Hill Hotel

• United States
• Hospitality

• Group Sales Manager

  • Feb 2018 - Jul 2019

  • Selling Rooms and Venue space for the property• Manage CI/TY for new sales opportunities and manage current bookings through OPERA• Key liaison with UNC Athletics and all incoming college sport• Worked with all major collegiate sports travel services to secure outside teams to come to our property.



Chapel Hill University Inn

• United States
• Hospitality

• Sales Manager/Front Desk Supervisor

  • Sep 2015 - Feb 2018

  • Selling Rooms and Venue space for the property• Manage groups, new bookings and incoming reservations through OPERA• Acting MOD when on property• Cross trained in every dept. (front desk, maintenance, housekeeping, sales, F&B)• Responsible for updating all social media accounts and help find new business via Facebook, Twitter, Instagram, etc.• Responsible for putting together yearly budget with the District Revenue Manager• Responsible for knowing and updating the comp… • Selling Rooms and Venue space for the property• Manage groups, new bookings and incoming reservations through OPERA• Acting MOD when on property• Cross trained in every dept. (front desk, maintenance, housekeeping, sales, F&B)• Responsible for updating all social media accounts and help find new business via Facebook, Twitter, Instagram, etc.• Responsible for putting together yearly budget with the District Revenue Manager• Responsible for knowing and updating the comp sets every year. Show more Show less



Lookout Ford

• 1 - 100 Employee

• Sales Associate

  • Jun 2011 - Jul 2015

  • Sold Service items customers required for their vehicles• Provided leads for sales associates • In charge of keeping the website and online inventory up to date