Optime OR and Anesthesia Analyst

• Apr 2022 - Present

Clinical Application Analyst II

• Jan 2021 - Apr 2022

Clinical Application Analyst

• Jan 2017 - Jan 2021

Certified in Epic OpTime and Epic Anesthesia applications

Team Lead

• May 2014 - Jan 2017

• Responsible for driving a world-class customer experience through delivering Best Buy’s customer promise within their respective department • Engages customers using selling skills to build complex, connected solutions while maintaining a balance of high velocity and service • Responsible for coaching sales team to ensure a high level of sales and job proficiency to enable positive customer experiences and business results • Work with sales manager to understand business objective, gaps, and supports implementation of plans through employee coaching and training Show less

Team Sports Sales Associate

• Feb 2014 - May 2014

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires • Describe merchandise and explain use, operation, and care of merchandise to customers. • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. • Recommend, select, and help locate or obtain merchandise based on customer needs and desires • Describe merchandise and explain use, operation, and care of merchandise to customers. • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Marketing Specialist

• Jan 2014 - Feb 2014

• Outbound call sales for the television production industry • Responsible for selling advertising spots for the shows in which our company produces for the NBC Sports, Discovery’s Velocity Network, and MAVTV • Building relationships with clientele to have different product offerings on national television level • Outbound call sales for the television production industry • Responsible for selling advertising spots for the shows in which our company produces for the NBC Sports, Discovery’s Velocity Network, and MAVTV • Building relationships with clientele to have different product offerings on national television level

Mobile Samsung Expert

• Jun 2008 - Dec 2013

Ensure Customer Satisfaction Replenish sold items on sales floor Ad Set and Execution of Planograms Implementation of sales strategies to ensure success of company and customer benefit Training New Hire Employees per Company SOP and guidelines Ensure Customer Satisfaction Replenish sold items on sales floor Ad Set and Execution of Planograms Implementation of sales strategies to ensure success of company and customer benefit Training New Hire Employees per Company SOP and guidelines

Intern/Seasonal Ticket Sales

• Apr 2012 - Sep 2012

• Aid Customers in the ticket purchasing process • Inbound call sells including upgrading customers to season ticket packages and other add-ons • Outbound call sells with list generated from Archtics ticketing system • Worked National Hot Rod Association and NASCAR racing events • Intern and still on staff for seasonal sales for events • Aid Customers in the ticket purchasing process • Inbound call sells including upgrading customers to season ticket packages and other add-ons • Outbound call sells with list generated from Archtics ticketing system • Worked National Hot Rod Association and NASCAR racing events • Intern and still on staff for seasonal sales for events

Marketing/Public Relations

• Aug 2010 - Dec 2010

Developed plan to increase youth awareness of ETSU Athletics Worked side by side with marketing professional to promote NBA event,work public relations, and ticketing for the professional basketball event Developed plan to increase youth awareness of ETSU Athletics Worked side by side with marketing professional to promote NBA event,work public relations, and ticketing for the professional basketball event