Experience

ResMan Property Management Software

• United States
• Software Development
• 1 - 100 Employee

• Technical Account Manager

  • Apr 2023 - Present

• Customer Support Agent

  • Jan 2022 - Present



Asset Living

• United States
• Real Estate
• 700 & Above Employee

• Software Support Representative

  • Jan 2020 - Jan 2022

• Software Support Specialist

  • Jan 2020 - Jan 2022



Wilkinson Asset Management

• Real Estate
• 1 - 100 Employee

• Assistant and Community Manager

  • Oct 2018 - Jul 2019

  Promoted from Assistant manager to Property manager within two weeks of being hired. Created and implemented family events for residents monthly as well as provide a peaceful and safe tenant relations, which included conflict resolution and complaint management. Maintained and monitored the company given budget to ensure finances were on track. Engaged a staff of 9 while managing a 548 unit property. Responsible for monthly/yearly budget monitoring. Monthly tenant events to engage interaction… Show more Promoted from Assistant manager to Property manager within two weeks of being hired. Created and implemented family events for residents monthly as well as provide a peaceful and safe tenant relations, which included conflict resolution and complaint management. Maintained and monitored the company given budget to ensure finances were on track. Engaged a staff of 9 while managing a 548 unit property. Responsible for monthly/yearly budget monitoring. Monthly tenant events to engage interaction amongst residents and staff. Responsible for overseeing capitol projects onsite.( Property sold) Show less Promoted from Assistant manager to Property manager within two weeks of being hired. Created and implemented family events for residents monthly as well as provide a peaceful and safe tenant relations, which included conflict resolution and complaint management. Maintained and monitored the company given budget to ensure finances were on track. Engaged a staff of 9 while managing a 548 unit property. Responsible for monthly/yearly budget monitoring. Monthly tenant events to engage interaction… Show more Promoted from Assistant manager to Property manager within two weeks of being hired. Created and implemented family events for residents monthly as well as provide a peaceful and safe tenant relations, which included conflict resolution and complaint management. Maintained and monitored the company given budget to ensure finances were on track. Engaged a staff of 9 while managing a 548 unit property. Responsible for monthly/yearly budget monitoring. Monthly tenant events to engage interaction amongst residents and staff. Responsible for overseeing capitol projects onsite.( Property sold) Show less



GWR PROPERTIES & INVESTMENTS LIMITED

• United Kingdom
• Real Estate

• Comunity Manager

  • Feb 2018 - Jun 2018

  Maintained positive client relations through problem-solving and diplomacy, Led events campaign and offered event support across portfolio. Directed staff of 8 and managed 392 apartment homes. Established cooperative relationships with tenants, assisted with any questions, requests or concerns and promptly resolve them. Processed community invoices as well as monitored and maintained monthly budget. ( Property sold) Maintained positive client relations through problem-solving and diplomacy, Led events campaign and offered event support across portfolio. Directed staff of 8 and managed 392 apartment homes. Established cooperative relationships with tenants, assisted with any questions, requests or concerns and promptly resolve them. Processed community invoices as well as monitored and maintained monthly budget. ( Property sold)



Mbi Commercial Realty Corp

• United States
• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Assistant Manager / Administrative Assistant

  • May 2016 - Feb 2018

  Managed administrative and financial duties , Responsible for conforming to the established budget guidelines throughout the year to achieve the highest possible net operating income. Welcomed and showed commercial suites to prospective new clients, Handled-incoming calls. Contact vendor/contractor communication concerning work scheduling, billing, vendor relations and certificate of insurance. Managed administrative and financial duties , Responsible for conforming to the established budget guidelines throughout the year to achieve the highest possible net operating income. Welcomed and showed commercial suites to prospective new clients, Handled-incoming calls. Contact vendor/contractor communication concerning work scheduling, billing, vendor relations and certificate of insurance.



Equity Residential

• United States
• Real Estate
• 700 & Above Employee

• Leasing Consultant, Assitant Manager and Property manager

  • Jun 2004 - Sep 2015

  Managed administrative and financial duties, Supervise staff members and managed properties ranging from 200-320 units. Inspected property common areas, apartment units and grounds on a regular basis, Understood financial operations and reporting requirements. Toured prospective residents daily, as well as ensuring that products were clean and secure. Various marketing throughout the area, as well as being a member of the the cities Chamber of Commerce. Managed administrative and financial duties, Supervise staff members and managed properties ranging from 200-320 units. Inspected property common areas, apartment units and grounds on a regular basis, Understood financial operations and reporting requirements. Toured prospective residents daily, as well as ensuring that products were clean and secure. Various marketing throughout the area, as well as being a member of the the cities Chamber of Commerce.