Experience

YKHC

• Hospitals and Health Care
• 100 - 200 Employee

• Hostel Director

  • Aug 2018 - Present

  I oversee the daily operations of patient housing at YKHC. I oversee the daily operations of patient housing at YKHC.



AVCP

• Italy
• Public Policy
• 1 - 100 Employee

• Sr. Workforce Development Specialist

  • Jul 2017 - Jun 2018

  Workforce Development • Attends the regular meetings of the local Tribal Council, organizations and provides up to date reports on the Job Center Activities to the Job Center Manager. • Provide oversight on the day-to-day operations of the Tribal Job Center's. • Notifies the tribes, tribal organizations, and other entities within their unit of work about workforce development opportunities. • Organize workshops in basic computer, resume and interview skills. • Prepares information for presentations in various mediums, to include tables, graphs, power points, etc. for use in community presentations. • Travel extensively to the tribes throughout their unit and establish a network or resources and partners in support of workforce development. • Performing site assessments for new Job Center locations. Line Management • Mandatory bi-weekly meetings with the TWDS they oversee in their sub region. • Scheduled monthly phone calls with the tribal administrator hosting the TWDS for the first 3-6 months depending on need and monthly following that period. • Provide assistance with department-wide trainings. • Maintain daily office hours for TWDS you oversee. • Annual visits to Job Center sites to monitor and report on activity. • Compiles and reviews TWD timesheets and submits them to the payroll. • Regular Meetings with the Job Center Manager to discuss staff development requirements, management issues and strategy planning for their sites. • Serve as a key-facilitator in contract management for trainings brought out to villages.



Calista Corporation

• United States
• Executive Offices
• 1 - 100 Employee

• Lead Enrollment

  • Dec 2016 - Jul 2017

  • Provides frontline supervision to the Enrollment Specialist. • Provide high levels of customer service and support to current and potential Shareholders. • Accept applications and verification documents for Class C and Class D stock. • Serve as a collaborative Team member as a first point of contact regarding the Enrollment Application and Verification process. • Provide frontline support and work closely with an assigned Enrollment Specialist to ensure self-service, paper, assisted, and web enrollment applications are fully completed and entered in a computer database with accuracy; verify required documents prior to scanning. Follow-up with applicants as necessary to obtain required verification documents. • Notarize legal verification documents as needed.



Yukon Kuskokwin Health Corp

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Grant and DCP Services Manager

  • Mar 2015 - Oct 2016

  • Supervision over four (4) staff members consisting of one (1) Grant Case Manager and three (3) Waiver Direct Care Supervisors • Managed a $326,100 dollar state grant to provide services to individuals with a disability to prevent primary care giver burnout • Managed the quarterly reports for the grant and conducted Satisfaction surveys • Worked closely with our billing department to ensure maximum reimbursed from Medicaid for the Waiver services program • Ensured that all conditions of participation were being followed and ensured all employees were trained to provide direct care services.



Yukon Kuskokwin Health Corp

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Case Manager Assistant

  • Jun 2014 - Oct 2014

  • Draft and send out results to patients• Respond to correspondence of internal providers and hospital staff as well as vendors• Oversee scheduling of patient appointments• Maintain departmental supplies by ordering from offsite warehouse and vendors• Provide administrative support to the nurse managers of multiple departments

• Medical Staff Support Specialist

  • Jan 2013 - Jun 2014

  • Provide administrative support to the Medical Staff Coordinator and Chief of Staff• Manage daily administrative duties throughout the office (order supplies, copy, fax and scan documents, mailings, schedule appointments, etc.)• Create schedules for Inpatient, Emergency Room and Fast Track departments in the hospital• Arrange travel and housing for locums medical staff • Track and monitor CME for all benefitted MD’s, NP’s and PA-C’s• Coordinate special events within the Medical Staff Department• Facilitate monthly departmental meetings• Additional duties as assigned in order to maintain that the department ran smoothly on a daily basis

• Benefits Specialist

  • Mar 2011 - Jan 2013

  • Knowledge of all clerical and specialized functions in the corporation• Provide special guidance and assistance to all YKHC employees on group health, life, disability insurance, retirement plans, fingerprinting and other compensation and benefits plan• Manage YKHC Wellness Center • Process loans for employees from their retirement accounts• Data entry of personal, confidential and compensation data into the Kronos HR database• Trouble-shooting HR/Payroll issues, contacting Kronos Support and process payroll error reports

• Service Desk Technician

  • Feb 2009 - Mar 2011

  • Implement and operate computer Technology support providing on-line, real time support and first line trouble shooting on all YKHC clinical, financial and computer hardware, software and telecommunications• Coordinate maintenance services with outside vendors• Log and maintain all calls in the HEAT data base application• Coordinate within the department as well with Human Resources regarding new employee orientation; train new employees on the computer, software and telephone systems on a weekly basis• Work on special projects as required by department manager