Jari Saastamoinen
Head of End User Services at Wihuri Group- Claim this Profile
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Bio
Christoph Lindemann
Jari comes with an excellent combination of customer focus, business acumen, cost awareness and delivery quality. He is a prime example for a first-class service manager, which both his customers and his colleagues repeatedly highlighted to me. It is a joy working with Jari, always knowing that he delivers what he promises. I have full and unconditional trust in Jari and I strongly recommend him to anyone looking for a person leading a large service delivery team.
Andrea Manns
As an IT Production Manager for Financial applications Jari fulfilled a crucial role. Towards his stakeholders, i.e. Nokia's Finance leadership team, he was able to explain IT issues in an understandable manner. He asked the right questions in a quiet, constructive and confident manner in order to receive requirements that relevant IT specialists could implement, e.g. capacity, performance, availability of service and support. Towards IT specialist teams, Jari took leadership, used his technical knowledge to explain what's needed and followed up on the implementation. This way he easily built trust with colleagues from all management levels from within and outside IT, which enabled him to handle difficult situations like major incidents or project delays. Jari is a great asset to any organization, I can highly recommend him.
Christoph Lindemann
Jari comes with an excellent combination of customer focus, business acumen, cost awareness and delivery quality. He is a prime example for a first-class service manager, which both his customers and his colleagues repeatedly highlighted to me. It is a joy working with Jari, always knowing that he delivers what he promises. I have full and unconditional trust in Jari and I strongly recommend him to anyone looking for a person leading a large service delivery team.
Andrea Manns
As an IT Production Manager for Financial applications Jari fulfilled a crucial role. Towards his stakeholders, i.e. Nokia's Finance leadership team, he was able to explain IT issues in an understandable manner. He asked the right questions in a quiet, constructive and confident manner in order to receive requirements that relevant IT specialists could implement, e.g. capacity, performance, availability of service and support. Towards IT specialist teams, Jari took leadership, used his technical knowledge to explain what's needed and followed up on the implementation. This way he easily built trust with colleagues from all management levels from within and outside IT, which enabled him to handle difficult situations like major incidents or project delays. Jari is a great asset to any organization, I can highly recommend him.
Christoph Lindemann
Jari comes with an excellent combination of customer focus, business acumen, cost awareness and delivery quality. He is a prime example for a first-class service manager, which both his customers and his colleagues repeatedly highlighted to me. It is a joy working with Jari, always knowing that he delivers what he promises. I have full and unconditional trust in Jari and I strongly recommend him to anyone looking for a person leading a large service delivery team.
Andrea Manns
As an IT Production Manager for Financial applications Jari fulfilled a crucial role. Towards his stakeholders, i.e. Nokia's Finance leadership team, he was able to explain IT issues in an understandable manner. He asked the right questions in a quiet, constructive and confident manner in order to receive requirements that relevant IT specialists could implement, e.g. capacity, performance, availability of service and support. Towards IT specialist teams, Jari took leadership, used his technical knowledge to explain what's needed and followed up on the implementation. This way he easily built trust with colleagues from all management levels from within and outside IT, which enabled him to handle difficult situations like major incidents or project delays. Jari is a great asset to any organization, I can highly recommend him.
Christoph Lindemann
Jari comes with an excellent combination of customer focus, business acumen, cost awareness and delivery quality. He is a prime example for a first-class service manager, which both his customers and his colleagues repeatedly highlighted to me. It is a joy working with Jari, always knowing that he delivers what he promises. I have full and unconditional trust in Jari and I strongly recommend him to anyone looking for a person leading a large service delivery team.
Andrea Manns
As an IT Production Manager for Financial applications Jari fulfilled a crucial role. Towards his stakeholders, i.e. Nokia's Finance leadership team, he was able to explain IT issues in an understandable manner. He asked the right questions in a quiet, constructive and confident manner in order to receive requirements that relevant IT specialists could implement, e.g. capacity, performance, availability of service and support. Towards IT specialist teams, Jari took leadership, used his technical knowledge to explain what's needed and followed up on the implementation. This way he easily built trust with colleagues from all management levels from within and outside IT, which enabled him to handle difficult situations like major incidents or project delays. Jari is a great asset to any organization, I can highly recommend him.
Experience
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Wihuri Group
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Finland
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Wholesale
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1 - 100 Employee
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Head of End User Services
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Apr 2019 - Present
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Fiskars Group
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Finland
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Manufacturing
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700 & Above Employee
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IT Service Manager, Global IT Infrastructure
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Nov 2013 - Mar 2019
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Senior IT Service Manager
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Mar 2013 - Nov 2013
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Nokia
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Finland
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Telecommunications
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700 & Above Employee
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Senior IT Service Manager
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Jan 2012 - Feb 2013
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IT Production Manager (Service delivery manager)
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Sep 2007 - Dec 2011
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Team leader
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Aug 2002 - Aug 2007
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Technical Project Manager
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Mar 2001 - Jun 2002
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System Specialist
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Oct 1997 - Mar 2001
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System Specialist (Mikrotukihenkilö)
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Jun 1992 - Oct 1997
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PC Reseller
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Jun 1995 - Jun 1997
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