Experience

Miles Technologies

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Marketing Strategist

  • Nov 2021 - Present

• Marketing Technology Consultant

  • Feb 2021 - Nov 2021

• Associate Marketing Technology Consultant

  • Aug 2020 - Feb 2021

• Marketing Intern

  • Jun 2020 - Aug 2020

• Striven Marketing Intern

  • Jan 2020 - Jun 2020

  - Created the branding materials and various visual elements for the company's upcoming blog - Assisted in organizing the company's role and booth for Philly Tech Week- Prepared visual elements for networking events Striven and Miles Technologies plan to attend- Created several ads and learned how to monitor them using Google Ads



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Wireless Consultant

  • Sep 2015 - Jan 2020

  - Sold various mobile devices and provided customer service pertaining to a majority billing and technological issues- Consistently reached monthly quotas for accessory, device, and insurance sales - Managed and provided support for the mobile accounts of families and small local businesses - Sold various mobile devices and provided customer service pertaining to a majority billing and technological issues- Consistently reached monthly quotas for accessory, device, and insurance sales - Managed and provided support for the mobile accounts of families and small local businesses



HYPEFRESH INC.

• United States
• Entertainment
• 1 - 100 Employee

• Graphic Design Intern

  • Mar 2019 - Jun 2019

  - Created illustrations for various articles to improve the website’s SEO and audience engagement- Assisted in crafting a visual brand for the magazine through illustration and graphic design- Analyzed audience statistics of articles within Wordpress to determine future articles that will benefit from illustration - Created illustrations for various articles to improve the website’s SEO and audience engagement- Assisted in crafting a visual brand for the magazine through illustration and graphic design- Analyzed audience statistics of articles within Wordpress to determine future articles that will benefit from illustration



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Technical Specialist

  • Mar 2017 - Jan 2018

  - Diagnosed and fixed software and hardware issues in various Apple devices behind the Genius Bar- Learned to work in a fast-paced environment by simultaneously assisting up to four customers at a time with an expectation to finish within 15 minutes- Occasionally oversaw the entire Genius Bar to ensure customers were being catered to and no specialists were struggling with time management or customer service - Diagnosed and fixed software and hardware issues in various Apple devices behind the Genius Bar- Learned to work in a fast-paced environment by simultaneously assisting up to four customers at a time with an expectation to finish within 15 minutes- Occasionally oversaw the entire Genius Bar to ensure customers were being catered to and no specialists were struggling with time management or customer service