Experience

JIC Design
• Canada
• Technology, Information and Internet
• 1 - 100 Employee
• Junior Software Developer

  • Jan 2022 - Present


The Land Between

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Software Developer

  • Sep 2020 - Sep 2022

  My role as a Full Stack Developer was to plan, design, and create both a web application as well as mobile applications used to acquire crucial lake health data. We worked together from concept to reality, and have since implemented server management software to streamline future applications, included a Content Delivery Service to mitigate local traffic for user uploaded images, and performed basic DNS maintenance when required. Technology Used: Node.JS, React Native, MongoDB, SCSS, and Express.JS.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Specialist

  • Jun 2020 - Mar 2021

  - Listened attentively to customer needs and concerns; demonstrating empathy while maximizing opportunity to build rapport - Clarified customer requirements and probed for understanding - Participated in activités designed to improve customer satisfaction and business performance - Troubleshooted basic and routine customer issues, consisting of hardware, software, networking, or other designated client products. - Listened attentively to customer needs and concerns; demonstrating empathy while maximizing opportunity to build rapport - Clarified customer requirements and probed for understanding - Participated in activités designed to improve customer satisfaction and business performance - Troubleshooted basic and routine customer issues, consisting of hardware, software, networking, or other designated client products.