Experience

NewtekOne (NASDAQ: NEWT)

• United States
• Financial Services
• 200 - 300 Employee

• Assistant Lending Specialist

  • Oct 2023 - Present



NewtekOne (NASDAQ: NEWT)

• United States
• Financial Services
• 200 - 300 Employee

• Outbound Lending Specialist

  • May 2022 - Aug 2022

  • Qualified leads for small business loans via outbound calls. • Discussed financial statements and asked targeted questions to better understand business needs. • Assisted the business owner in increasing sales, reducing expenses, and minimizing risk. • Cross sold clients on additional services. • Qualified leads for small business loans via outbound calls. • Discussed financial statements and asked targeted questions to better understand business needs. • Assisted the business owner in increasing sales, reducing expenses, and minimizing risk. • Cross sold clients on additional services.



DoorDash

• United States
• Software Development
• 700 & Above Employee

• Food Delivery Driver

  • Mar 2020 - Aug 2021

  • Delivered food from the restaurant to the customer in a timely manner. • Worked independently to accept orders and communicate directly with the customer. • Consistently received excellent customer feedback. • Delivered food from the restaurant to the customer in a timely manner. • Worked independently to accept orders and communicate directly with the customer. • Consistently received excellent customer feedback.



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Oct 2016 - May 2019

  • Verified proof-of-age through identification and refused alcohol and tobacco sales to underage customers.• Checked prices for customers and processed items sold by scanning barcodes.• Helped customers complete purchases, locate items and get to their car safely to promote loyalty, satisfaction and sales numbers.• Restocked, arranged and organized merchandise in front lanes to drive product sales.• Examined bills with counterfeit pens to spot and refuse illegitimate currency.• Resolved customer complaints and maintained clean and tidy checkout area.• Answered questions about store policies and concerns to support positive customer experiences.• Assisted customers by answering questions and fulfilling requests.• Mentored new team members on POS system operation, customer service strategies and sales goals. Show less

• Bagger

  • Feb 2015 - Oct 2016

  • Collected carts from parking lot and designated returns.• Escorted customers and their groceries to their vehicles.• Retrieved items for customers and verified prices.