Jared Tovee, PCQI
Quality & Aftersales Service Manager at Fibron- Claim this Profile
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Bio
Experience
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Fibron
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United Kingdom
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Oil and Gas
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1 - 100 Employee
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Quality & Aftersales Service Manager
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Ara 2018 - - Halen
QA Compliance Strategy- Creation and maintenance of the Quality Management System (QMS) in compliance with ISO9001 standard requirements.- Development of the QMS, in accordance with the quality strategy to ensure key milestones are met against the implementation plan.- Ensure QMS documentation is updated and opportunities for improvement are captured and presented.- Maintain competent understanding of all relevant legislation, standards and policies.- Oversee corrective actions for non-conformities are undertaken and effectiveness evaluated.- Establishment and implementation of supplier approval process and audits. Develop a system for supplier performance management.- Establish and implement an internal audit program.- Generation of project specific QPs and ITPs- Process development & implementation for goods-inwards inspection.- Identification of opportunities for new procedures and processes within the QMS and quantify the benefit to the business.- Ensure implementation, revision and modification of all procedures and work instructions to continually meet customer and certification requirements.- Analysis and reporting of customer feedback.Leadership & Management- Lead role in the reduction in Cost of Quality through analysis. - Lead NCR and RCA. Creation and development an efficient NC database.- Overall representative for Quality Management with external certification bodies and customers. - Regular Management Reviews, in-line with ISO9001 compliance. Follow-up objectives and actions reported to Senior Stakeholders.- Full responsibility for the global aftersales service, mobilisation and technical support. This includes provisions of service support for both offshore and onshore requirements. - Primary contact for all customer complaints, resolutions and analysis.- Training & development in all aspects of the Quality Management System with employees.
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Cortland Industrial LLC
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United States
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Textile Manufacturing
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1 - 100 Employee
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Quality Engineer
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May 2015 - Ara 2018
QA Compliance Strategy- Oversee all areas of responsibility to meet requirements of ISO 9001:2015 Quality Management System.- Collaboration with third-party accredited bodies such as Lloyds and DNV to ensure compliance.- Build and management of Non-Conforming Material (NCR) and Corrective Action/Preventive Action (CAPA) program to drive process/product improvements.- Investigation Analysis & Reporting on all faulty internally and externally.products.- Control costs in terms of quality, customer returns, scrap, rework and waste. - Creation and maintenance of work instructions for all processes.- Implementation of 5S and conduct 5S audits throughout the factory floor and offices.- Conduct of internal and supplier SO 9001:2015 audits (UK and Europe).- Generation of work scopes for complete offshore activities including equipment lists and costings.Leadership & Management- Training of test and termination technicians to perform tasks offshore, adapting competencies that have been acquired in-house.- Development and upholding of skills matrix for all shop floor employees.- Lead problem-solving activity to include the investigation, problem definition, correction, root cause analysis and corrective/preventive actions.
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Senior Offshore Test & Installation Engineer
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Nis 2014 - May 2015
Utilisation of engineering knowledge and experience, with additional responsibility of overseeing all testing measures. This included provision of work instructions and procedures. Oversaw the implementation of trainee training program working both offshore and within the Test & Termination department.
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JDR Cable Systems
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United Kingdom
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Oil and Gas
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300 - 400 Employee
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Offshore Service Engineer
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Mar 2013 - Nis 2014
As part of the Aftermarket Group (AIMS) responsible for project service support, supporting equipment and tooling, rental support, spares and field technical support. Work scopes includes mechanical, pneumatic, hydraulic, electrical, and fibre optic re-termination of subsea cables and umbilical’s. In addition to this, the group also carries out / supervises the installation and testing of umbilical’s both onshore and offshore worldwide.Including:- Terminate all subsea cables and umbilicals including electrical connectors, mouldings and mechanical terminations according to a approved drawings. - Perform a factory acceptance tests (FAT) on the product this includes:- Electrical tests (including TDR, X-talk & Attenuation) - Fibre optic tests- Hydraulic tests- Gas testing- Fluid flushing- Mechanical tests - Perform all tests with a witness or client present.
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Cortland Industrial LLC
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United States
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Textile Manufacturing
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1 - 100 Employee
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Offshore Test & Installation engineer
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Nis 2008 - Mar 2013
- Terminate all subsea cables and umbilicals including electrical connectors, mouldings and mechanical terminations according to a approved drawings. - Perform a factory acceptance tests (FAT) on the product this includes:- Electrical tests (including TDR, X-talk & Attenuation) - Fibre optic tests- Hydraulic tests- Gas testing- Fluid flushing- Mechanical tests - Perform all tests with a witness or client present. - Witnessing a range of qualification tests including tensile, crush, cycle, bend stiffness, elongation and rotation.- Undertake all tasks offshore on vessels and platforms on a wide range of products including installation, repair and modification work to umbilicals and cables.
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Domestic/Industrial electrician
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May 2004 - Nis 2008
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Education
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Broxbourne School
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Turnford college
NVQ level 3, Electro Technologies & Principles