Experience

Dreyer's Grand Ice Cream

• United States
• Manufacturing
• 500 - 600 Employee

• Quality Supervisor

  • Feb 2020 - Present

  Formerly Nestle USA



Nestlé

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Quality Supervisor

  • Jul 2016 - Feb 2020

  • Directed cross-functional team to reduce product defects during production. Achieved over a 50% reduction in observed defects at the line and a 25% reduction of complaints by consumers.• Saved approximately $45,000 by eliminating unnecessary laboratory testing.• Aligned with new products team and directed the creation and implementation of new product sensory standards, ensuring delivery of accurately produced products.• Completed a validation of lower cost material for microbiological testing. Saved the laboratory budget an additional $20,000. Validated new equipment to improve testing accuracy.

• Quality Specialist

  • Sep 2014 - Jul 2016

  • Delivered an 80% reduction in held product for a large-package SKU by evaluating data for top losses and collaborating with production team to create and improve operating standards.• Achieved a $4,000 savings on laboratory testing by streamlining environmental monitoring investigations on the production floor.• Designed and carried out verification of microbiological methods to maintain compliance for the laboratory.

• Quality Assurance Laboratory Technician

  • Nov 2012 - Sep 2014

  • Created investigation process for method-monitoring of laboratory processes to ensure compliance with Nestle Standards.• Verified sampling protocol to ensure compliance to net content regulations.