Experience

Eclipse Composites Engineering

• United States
• Defense and Space Manufacturing
• 1 - 100 Employee

• Composites Technitian

  • Sep 2014 - Present

  Hand layup of carbon fiber satellite dishes for portable military communications. Lower level manager of 1-4 technicians. Hand layup of carbon fiber satellite dishes for portable military communications. Lower level manager of 1-4 technicians.



Overhead Door of Utah Valley

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Garage Door Technitian

  • Mar 2012 - Aug 2014

  Confirm customer appointments over the phone. Troubleshoot/repair issues with garage doors and openers. Respond to warranty calls and resolve issues with customers to ensure customer satisfaction. Confirm customer appointments over the phone. Troubleshoot/repair issues with garage doors and openers. Respond to warranty calls and resolve issues with customers to ensure customer satisfaction.



CenturyLink

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sales Consultant / Acting manager

  • May 2004 - Apr 2011

  Sales Consultant Answer incoming phone calls and provide front line customer service. Offer qwest products as a package solution. Resolve customer escalations without involving a manager if possible. Correct bills, adjust accounts. Acting manager (Temporary - 3 Months) Manage a team of 12 Sales Consultants. Resolve customer escalations, Answer questions for team. Discipline/Reward team members. Took an average team and made it into the top selling team in 3 months by having a positive attitude, rewarding good behavior and keeping the team members happy. Show less