Experience

TMG, Inc
• United States
• Professional Training and Coaching
• 1 - 100 Employee
• Data Analyst

  • Aug 2023 - Present


The Port of Virginia

• United States
• Maritime Transportation
• 200 - 300 Employee

• Process Excellence Intern

  • Jun 2022 - Jul 2022

  •Created Dashboards that are used currently at the Port of Virginia to see crane availability with shuttle trucks and other equipment around the work area using PowerBI and Tableau. •Presented my dashboards at the end of my internship in front of senior leadership and other high-ranking officials at the Port of Virginia in a capstone speech •Worked with upper level management and port workers on daily basis to help create a better understanding of the ports equipment needs •Attended intern functions with other Port of Virginia Interns, where we would participate in skill building/teamwork events and represent the Port of Virginia. Show less



State Farm Agent

• Insurance
• 700 & Above Employee

• Customer Service

  • Mar 2020 - Dec 2021

  •Customer service experience in person and over phone using a multi-line phone system •Used excel for data entry/ data organization, and payment processing •Produced cold call sales daily resulting in quotes, which then produced many clients who remained with State Farm for their insurance needs after talking to an agent •Customer service experience in person and over phone using a multi-line phone system •Used excel for data entry/ data organization, and payment processing •Produced cold call sales daily resulting in quotes, which then produced many clients who remained with State Farm for their insurance needs after talking to an agent