Experience

American AllWaste

• United States
• Environmental Services
• 1 - 100 Employee

• IT Manager

  • Jul 2021 - Present



Whole Foods Market

• United States
• Retail
• 700 & Above Employee

• Technical Systems Analyst

  • Sep 2019 - Aug 2021

  Support all distribution centers’ application portfolios including integrations inside and out. Applications include custom Java applications, AWS server-less solutions, 3rd party software, and an ERP. Develop bug fixes and provide root cause analysis to business partners and the development teams. Prioritize application issues within development team’s backlog. Perform production environment builds, releases, and data surgery. Partake in 24x7 on-call rotation. Write reports for leadership and document fixes for colleagues. Manage, build, and execute failover and disaster recovery plans. Provide cross-training and leadership for associate analysts. Show less



vineyard vines

• United States
• Apparel & Fashion
• 700 & Above Employee

• Web Developer

  • Apr 2016 - Jun 2019

  Full stack developer of vineyardvines.com. Architected and designed integrations into and out of Salesforce Commerce Cloud. Provided analysis, support, and development for large projects spanning across our ERP, OMS, website, and POS. Created and managed data layer and implemented 3rd party tags. Implemented, modified, and adapted Agile/SCRUM methodologies for the development team. Installed and altered partner cartridges to fit our website. Automated business processes using various technologies. Show less

• Jr. Web Developer

  • Oct 2014 - Apr 2016

  Develop and implement new features to the eCommerce website. Perform QA testing on all releases. Identify and fix bugs. Create external and internal web applications to increase efficiency in the business as well as provide more visibility to data. Create project plans and identify possible issues. Develop creative ways to meet business users demands. Provide production support when needed.

• Jr. Applications Support Analyst

  • Jun 2012 - Sep 2014

  Provide end user support for Blue Cherry wholesale systemProvide end user support for JDA MMS retail systemProvide end user support for the eCommerce Website & Order Management SystemSupport integrations between internal & external systemsTroubleshoot issues with batch processesWork with developers to write programs to validate data integrations and automate manual processesSupport EDI processes and troubleshoot issues



Betsey Johnson

• Retail Apparel and Fashion
• 1 - 100 Employee

• Retail Systems Analyst

  • Oct 2011 - May 2012

  Monitored incoming call queue, sorted and assigned tickets, and performed level 1 and 2 troubleshooting for retail tickets. Imported new merchandise and price changes to the Point of Sale system. Maintained that all stores’ data synced with the main server. Fixed any transactions that were rung up incorrectly. Administered users for the Point of Sale and alarm systems. Managed and updated sites’ Telco and alarm data and tracked monthly invoices. Set up and installed new PC’s and other technology. Created and modified reports from the Point of Sale system. Lead project to move stores off shared phone lines. Developed working relationships with store managers. Show less