Jared Hess

Director of Business Intelligence at ShipSigma
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Location
Indianapolis, Indiana, United States, IN

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Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Director of Business Intelligence
      • Feb 2022 - Present
    • United States
    • Computer Software
    • Lead Business Intelligence Analyst
      • May 2019 - Feb 2022

      • Design, develop, and establish KPIs to monitor market trends and help provide strategic insights to drive performance within the freight industry. • Work on generating various dashboards in Tableau server using various data sources. • Execute and maintain reports for external clients and internal support. • Support ad hoc data analysis requests from external clients and internal users. • Develop and maintain databases necessary for projects and department functions. • Design, develop, and establish KPIs to monitor market trends and help provide strategic insights to drive performance within the freight industry. • Work on generating various dashboards in Tableau server using various data sources. • Execute and maintain reports for external clients and internal support. • Support ad hoc data analysis requests from external clients and internal users. • Develop and maintain databases necessary for projects and department functions.

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Sales Representative
      • Dec 2018 - May 2019

      •Handle 100+ calls daily, with responsibilities including contracting new customers, quoting freight, and establishing lasting relationships to build loyalty.• Work with an inhouse CRM to help maintain and grow already established relationships.

    • Carrier Sales Representative
      • Jan 2018 - Jan 2019

      • Study and understand market trends along with seasonality trends.• Develop capacity solutions in order to effectively support our customer team and their needs.• Conduct calls with carriers to determine carrier availability and negotiate transportation costs.

    • United States
    • Restaurants
    • 300 - 400 Employee
    • Assistant Managing Partner
      • Feb 2017 - Dec 2017

      • Trained and supervised new employees to the standards of the restaurant• Provide fast, accurate, and friendly service to all guests.• Managed opening and closing duties, including restocking items and preparing for day-to-day needs.

    • Head Store Brewer
      • Sep 2014 - Dec 2017

      • Receive deliveries of wort regularly and plan out steps before each delivery.• Work closely with store General Manager to learn traits and skills involving the brewery.• Examine and follow all steps necessary to maintain thousands of dollars of beer.

    • Bartender/Server Trainer
      • Jul 2013 - Feb 2017

      • Trained and supervised new employees to the standards of the restaurant• Provide fast, accurate, and friendly service to all guests• Managed opening and closing duties, including restocking items and preparing for day to day needs

    • TapRoom Manager
      • Nov 2016 - Dec 2016

      • Managed inventory for all items sold in the TapRoom. • Organized and maintained Mug Club membership for all members. • Maintained beer inventory from other breweries located in Indianapolis. • Scheduled TapRoom employees weekly. • Managed inventory for all items sold in the TapRoom. • Organized and maintained Mug Club membership for all members. • Maintained beer inventory from other breweries located in Indianapolis. • Scheduled TapRoom employees weekly.

    • United States
    • Hospitality
    • 300 - 400 Employee
    • Zone Captain
      • Sep 2016 - Sep 2016
    • Business Consulting and Services
    • 1 - 100 Employee
    • Server
      • Jun 2014 - Dec 2015

      • Coordinate with wait staff team of +10 to prepare the restaurant for a smooth running shift. • Interact with patrons and employees regularly to ensure efficient service. • Demonstrate time management skills proficiently throughout each by multi-tasking and communicating with wait staff team. • Coordinate with wait staff team of +10 to prepare the restaurant for a smooth running shift. • Interact with patrons and employees regularly to ensure efficient service. • Demonstrate time management skills proficiently throughout each by multi-tasking and communicating with wait staff team.

    • India
    • Writing and Editing
    • Sales Associate
      • Feb 2014 - Sep 2014
    • Accounting/Finance Intern
      • Sep 2012 - Aug 2013

      • Performed complex general accounting function, including depreciation of certain assets, account analysis and balance sheet reconciliations • Monitored and analyzed financial, statistical and operational data trends • Created monthly data trends pertaining to ways to better the company’s fuel spending • Performed complex general accounting function, including depreciation of certain assets, account analysis and balance sheet reconciliations • Monitored and analyzed financial, statistical and operational data trends • Created monthly data trends pertaining to ways to better the company’s fuel spending

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Sandwich Artist
      • Apr 2012 - Sep 2012

      • Answered telephone calls and responded to inquiries. • Helped with preparation, set-up, and service for catering events • Spoke with patrons to ensure satisfaction with food and service • Answered telephone calls and responded to inquiries. • Helped with preparation, set-up, and service for catering events • Spoke with patrons to ensure satisfaction with food and service

Education

  • Indiana University - Kelley School of Business
    Bachelor’s Degree, Marketing, International Studies
    2011 - 2015

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