Experience

Field Agent Canada

• Canada
• Market Research
• 1 - 100 Employee

• Director of Operations & Integrity

  • Apr 2020 - Present

  The Director, Platform Operations & Data Quality has total responsibility for the quality control process including scheduling, training and oversight of the process. This position is also responsible for Agent Relations, which ensures that any issues identified by Agents can be quickly resolved and changes made to job design and QC processes where necessary. Lastly, the vast majority of operational time is focused on the building of projects and maintenance of the store list library.

• Director of Data Quality & Field Operations

  • Sep 2017 - Apr 2020

  The Director of Data Quality & Field Operations is responsible for quality control of agent job submissions; maintenance of an accurate store list library; new client set up; building, testing and launching new jobs; continuity of recurring projects; in-field monitoring of jobs for maximum completion rates; and results reporting to clients.



Field Agent

• United States
• Market Research
• 100 - 200 Employee

• Data Analyst

  • Jul 2013 - Sep 2017

  Quality control of agent submissions and maintenance of accurate store list library. Quality control of agent submissions and maintenance of accurate store list library.



Nova Scotia Health Authority

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• PIEM Systems Analyst / Business Analyst

  • Nov 2012 - Sep 2017

  The IM/IT Systems Analyst (SA) / Business Analyst (BA) is responsible for evaluating, testing, implementing and supporting all information management and technology solutions, projects and services across IWK, NSHA, and its many external clients, in partnership with the provinces Internal Services Department and the Department of Health and Wellness. Through the effective use of IM/IT tools, services and systems of support, the IM/IT SA/BA will ensure an optimized environment in which NSHA and its clients can achieve corporate mandates related to safe, effective delivery of care in a fiscally responsibility and sustainable manner. Show less



IWK Health

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• Ward Clerk - 6 Link Inpatient (Hem/Onc, Nephro)

  • Oct 2009 - Nov 2012

  The Ward Clerk performs a variety of reception and clerical duties required for the efficient operation of the unit. Responsibilities include, but are not limited to: data entry, including database entry; ordering and maintaining supplies; required transport functions; answering phones.

• General Office Clerk II - Health Records

  • Sep 2004 - Oct 2009

  Reporting to the Manager, Health Records, the General Office Clerk works independently and is responsible for duties associated with the record processing function specific to Health Records. Primary responsibilities included chart assembly, retrieval and filing of patient records, filing of patient reports, responding to telephone requests, and other duties as assigned.

• Ward Clerk - Emergency Department

  • Apr 2002 - Sep 2004

  The Ward Clerk performs a variety of reception and clerical duties required for the efficient operation of the unit. Responsibilities include, but are not limited to: data entry, including database entry; ordering and maintaining supplies; required transport functions; answering phones.