Experience

Prolam

• New Zealand
• Wholesale Building Materials
• 1 - 100 Employee

• Account Manager- Upper North Island

  • May 2023 - Present

  Primary liaison for customer account management matters in Northland, Auckland & Waikato Building and maintaining strong, long-lasting client relationships Providing product training to merchants, engineers and architects Preparing sales reports to identify opportunities to grow accounts Building Prolam’s knowledge bank in structural timber Exploring customer needs to discover potential new products, and assisting with product development Maintaining up-to-date and accurate records of all sales calls and communications within our CRM system Planning and implementing site visits and remedial work Participate in the development and review of company sales and marketing initiatives. Show less



Sappi

• South Africa
• Paper & Forest Products
• 700 & Above Employee

• Sales Manager: Sawmill Products

  • Nov 2017 - Jan 2023

  Create and drive Sales and Marketing strategy Responsible for achieving budgeted sales volume and price. Manage Sales representatives on set targets. Manage claims. Manage and analyze market information for all products in the portfolio. Manage sales mix to maximize profitability within the sales portfolio. Manage and strengthen customer relation and align manufacturing capabilities with market needs. Investigate new market opportunities. Responsible for department fixed cost. Manage customer incentives in line with strategy. Assist with credit risk and debtor book in portfolio. Prepare sales budget. Prepare monthly forecast. Show less



SONAE ARAUCO

• Portugal
• Paper and Forest Product Manufacturing
• 500 - 600 Employee

• • Jan 2008 - Oct 2017

  Managing key accounts in Gauteng and Mpumalanga Caretaking of the export portfolio from May 2014 to April 2015Building and maintaining sustainable customer relationshipsManaging and analyzing customer sales against budget; including: pricing; volume; product mix and share of businessProviding constant market intelligenceDeveloping customer specific plansGeneral administrative functions

• • Jan 2008 - Oct 2017



Sa Ladder

• • Jul 2005 - Dec 2007

  Key Achievements• Troubleshooting – ensuring any perceived problems were dealt with in a timely fashion and systems were put in place to meet other perceived issuesResponsibilities • Managed, trained, and mentored the sales department staff• To maintain the existing customer base, to source new business, and increase the number of returning clients• Develope customer specfic purchase plans• Budget reporting analysis: on a monthly, quarterly, and annual basis

• • May 2003 - Jun 2005

  Key Achievements• Exceeded sales targets Responsibilities • Territory management for the company• Prepared customer reports and forecasts – on a monthly basis for management• To maintain the existing customer base, to source new business, and increase the number of returning clients• General administration duties