Jared Botha
Application Performance Management Specialist at Devcon- Claim this Profile
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Bio
Credentials
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Linux Foundation Cert Prep: Networking (Ubuntu)
LinkedInOct, 2022- Nov, 2024 -
AppDynamics Verified Core APM
CiscoJun, 2022- Nov, 2024 -
ITIL Foundation Level
AXELOS Global Best PracticeJan, 2019- Nov, 2024 -
DSC Alarm Panel Programing
Elvey Security TechnologiesApr, 2008- Nov, 2024 -
Digiplex Alarm Panel Programing
Spectrum Communications Pty. LtdAug, 2007- Nov, 2024 -
Comptia Network+ ce
CompTIAOct, 2013- Nov, 2024
Experience
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Devcon
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South Africa
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Software Development
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1 - 100 Employee
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Application Performance Management Specialist
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Apr 2021 - Present
2022 Aug - Present - Vodacom South Africa in the position of Application Performance Management Specialist 2021 Apr - 2022 Jul - In the position of Senior Technical Consultant - Application Support at Multichoice Group Closed Loop Incident Process (CLIP) Appd <-> MF OpsBridge <-> SMAX, implemented and tuned with a significant improvement in noise reduction and timeous responses to critical incidents. Monitoring tools Setup Configuration and Maintenance. Ensuring All CI’s in the IT environment are monitored, and all alerts are logged and attended to. Daily administration of monitoring tools, identifying and dealing with gaps, training all users of the monitoring system, thereby assisting Agents, Engineers and Subject Matter Experts in effectively using the tools to promote proactivity, faster diagnosis and resolution of any incidents. Creating real time Service models of all the monitored services. Alerting reports daily, weekly and monthly.
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Tipp Focus (Pty) Ltd
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South Africa
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Business Consulting and Services
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1 - 100 Employee
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Information Technology System Specialist
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Jun 2020 - Mar 2021
In the position of Systems Management Specialist for Airports Company South Africa Monitoring tools Setup Configuration and Maintenance. Ensuring All CI’s in the IT environment are monitored, and all alerts are logged and attended to. Daily administration of monitoring tools, identifying and dealing with gaps, training all users of the monitoring system, thereby assisting Agents, Engineers and Subject Matter Experts in effectively using the tools to promote proactivity, faster diagnosis and resolution of any incidents. Creating real time Service models of all the monitored services. Updating availability reports, weekly and monthly. Documenting Standard Operating Procedures and troubleshooting guides that form part of the knowledgebase within the monitoring environment.
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Airports Company South Africa
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South Africa
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Information Technology System Specialist
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Apr 2019 - Apr 2020
In the position of Systems Management Specialist Monitoring tools Setup Configuration and Maintenance. Ensuring All CI’s in the IT environment are monitored, and all alerts are logged and attended to timeously. Daily administration of monitoring tools, identifying and dealing with gaps, training all users of the monitoring system, thereby assisting Agents, Engineers and Subject Matter Experts in effectively using the tools to promote proactivity, faster diagnosis and resolution of any incidents. Creating real time Service models of all the monitored services. Updating availability reports, weekly and monthly. Documenting Standard Operating Procedures and troubleshooting guides that form part of the knowledgebase within the monitoring environment.
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Sizwe Africa IT Group
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IT Services and IT Consulting
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200 - 300 Employee
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Server Engineer
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Apr 2018 - Apr 2019
Outsourced to Airports Company South Africa, O.R Tambo Airport in the position of Server Engineer. Monitoring and preventative maintenance of all IT Services across all 9 International & Regional Airports by use of Microfocus HPE’s monitoring software, SiteScope and other inter-related software. Reporting, Trend analysis and Event follow-ups to reduce impact of incidents/problems on availability of services. Outsourced to Airports Company South Africa, O.R Tambo Airport in the position of Server Engineer. Monitoring and preventative maintenance of all IT Services across all 9 International & Regional Airports by use of Microfocus HPE’s monitoring software, SiteScope and other inter-related software. Reporting, Trend analysis and Event follow-ups to reduce impact of incidents/problems on availability of services.
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Datacentrix
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South Africa
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IT Services and IT Consulting
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700 & Above Employee
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Information Technology Field Technician
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Jan 2016 - Mar 2018
Outsourced to Airports Company South Africa, O.R Tambo Airport in the position of IT Field Service Technician + Desktop support to users and airlines at 9 National Airports, on and off site. Flight Information Display Maintenance and daily checks. Telephone (PABX and IP) repairs and maintenance. Service Desk Agent responsibilities in the hours (weekends, early mornings and night shift) that they are not present. Handling incidents and monitored events to resolution, maintaining networks, Several service specific oriented PC’s and printers to ensure up-time and productivity. As at October 2016, assigned the specific task of managing all Flight Information Displays for OR Tambo Airport - garnered and maintained 99.9% up-time.
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SENET
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South Africa
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Mining
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200 - 300 Employee
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IT Technician
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Apr 2011 - Mar 2014
IT Desktop support to over 250 users, on and offsite. Part of a team maintaining networks, printers and personal computers to ensure up-time and productivity. IT Desktop support to over 250 users, on and offsite. Part of a team maintaining networks, printers and personal computers to ensure up-time and productivity.
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Repairs and Sales Technician
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Oct 2008 - Mar 2011
Managed, installed and maintained in-house IT and security equipment. Handled all incoming repairs, onsite & telephonic technical support, front counter sales, advice and assistance in procurement of new technologies. Managed, installed and maintained in-house IT and security equipment. Handled all incoming repairs, onsite & telephonic technical support, front counter sales, advice and assistance in procurement of new technologies.
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TDM Electronics
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Gauteng South Africa
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Security Installation Technician
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Feb 2006 - Sep 2008
Installation and maintenance of Digital Video Recording Equipment and Cameras, Alarm Panels, Microwave Barriers, Access Control, Lighting on Relays and remotes, Gate Motors, Intercom systems, Electric Fencing. Installation and maintenance of Digital Video Recording Equipment and Cameras, Alarm Panels, Microwave Barriers, Access Control, Lighting on Relays and remotes, Gate Motors, Intercom systems, Electric Fencing.
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Compizone Computers
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Gauteng South Africa
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IT Technician & Sales
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Mar 2005 - Dec 2005
Technician, Involved Building of New Computers, Troubleshooting, Networking and Sales of new computers & upgrades to prospective clients etc. Technician, Involved Building of New Computers, Troubleshooting, Networking and Sales of new computers & upgrades to prospective clients etc.
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Education
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1998 - 2001
Alberton High School
Academic, 12
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