Experience

Fidelity ADT

• South Africa
• Security and Investigations
• 700 & Above Employee

• Billing Manager

  • Apr 2018 - Present

  • Training and support for Fidelity ADT as well as Fidelity Cleaning Services (Billing, e-Services and Biometric clocking devices)• Full billing function on SAP:o Create-, Change- and View Master data/New accounts. (XD01/2/3)o Create-, Change- and View Recurring advance-, Casual and No-charge contracts. (VA41/2/3)o Vetting of contract billing loaded/changed in Billing Due List report. (Y_DEV_08000120)o Credit note processing. (VA01/2/3)o Once-off invoicing. (VA01)o Loading of posting sheet line requests. (VA41/2/3)o Generate posting sheet lines for Payroll booking. (ZK11)o Vetting of posting sheet lines (Product code, hours, dates, route number and shift). (CADO)o E-mail/printing posting sheet directly from SAP for Area Managers. (ZDAILY_POSTINGS)o Maintain route number e-mailing addresses for Area Managers (This is to ensure posting sheets are sent to the correct Area Managers). (ZPOSTEMAIL)o E-mail/printing of invoices and statements. (ZINV_POS and ZSD18N)o Check if documents e-mail from the system was successful. (SOST)o Reversal of incorrectly billed invoices. (VF11)o Manually bill contracts for already closed off periods & change dates to post in current financial period. (VF04)o Check and Maintain invoices in blocked billing (SAP errors and future dated invoices). (VFX3)o Maintenance of incomplete contracts on SAP. (V.06)o Invoice analysis report (already billed items). (ZINV2)o Credit note report. (ZCREDNOTE)o Client revenue analysis. (Y_PS1_71000023)o MOS report. (Y_PS1_71000044)o Year-on-year price increase report. (ZGRPINCRN)o Contracts coming to an end report. (ZSDTERM)• Vetting of e-Orders received for correctness prior processing, else rejected with reason back to e-Creator.• Escalation of system errors, ensure resolved, checked/tested and feedback back to the business. (SAP, eBPSI and e-Services)• Assist with new business acquisitions and billing rollout.• Creation of billing training manuals.• General office administration.



Fidelity Security Services

• Security and Investigations
• 700 & Above Employee

• Assistant Group Billing & Payroll Compliance Manager (2IC)

  • Mar 2017 - May 2018

  • Ensure daily sales order recons are accurate, complete and handed in on time.• Contracts captured on SAP and invoiced in full monthly.• Monthly activity calendar is planned for in advance and actioned on due dates set out.• Provide support to the Group on all revenue related matters and SAP S&D system queries reported.• Provide and distribute credit control report on all new accounts created weekly.• Processing and vetting of national annual increases handed to Head Office. (Includes auto increases on overdue accounts before monthly advance invoice runs)• Vetting and balancing new tenders awarded for billing.• Responsible for training and support. (Billing and e-Services)• Conducted month-end invoice runs. (Advance invoice run, and final month-end run)• Vetting and approval of credit notes over R100,000.• Allocation of new e-Billing user roles on e-Services.• Preparation of correction journal for correct revenue allocation.• Preparation of monthly Top 50 client revenue list.• Submission of monthly termination report and 6-month advance termination report.• Processing of monthly inter-company billing.• Assist with new business acquisitions and billing rollout.• Responsible for system malfunctions, resolve, test, implement and feedback to the end-user.



Supercare Services Group (PTY) LTD

• Billing Manager (Inland)

  • Aug 2014 - Mar 2017

  • SAP S&D knowledge.• Full billing function. (As per Billing Clerk role)• Management of Inland billing staff.• Resolving national client billing queries as well as attending client meetings.• Keeping a register and issuing unique numbers for all documentation daily.• Full account receivable function of national accounts.• SAP testing.• Creation of purchase orders.• Goods receipt- and invoice verify purchase orders for monthly inter-company invoice clearings.

• Billing Clerk

  • Jun 2010 - Jul 2014

  • Full billing function:o Creation and maintenance in SAP of customer- accounts, contract and terminations.o Processing of credit notes and once-off services.o Setting of new customer account credit limits and adjusting credit limits at Management discretion.o Reversal of incorrectly processed invoices.o Processing of national invoices.o Sorting of national billing related queries.o Release of manual invoicing.o Deadline driven system. (mid- and final month-end runs)o Processing of monthly Management Fee- and Sundry invoice.o Monthly inter-company clearings.• Reporting:o Lost- and New business reporting.o Inter-company report.o Billing due list report.o Month-end reporting.o Final sales report.o Open quotes report.• Creation of SAP billing manuals.• Training of new staff.• General office and administration duties.

• Debtors Clerk

  • Oct 2008 - May 2010

  • Bank allocations to customer accounts daily.• Reconciliations of customer accounts.• Resetting of incorrect allocations and re-allocations of monies.• Communicating with clients daily and resolving account queries.• E-mail and posting of customer statements and invoices.• Retrieve proof of stock/service deliveries for invoices.• Weekly debtors’ meetings with Management.• Preparation of customer credit notes.• Monthly submission of debit order instruction schedule.



Nel and Partners Inc.

• Assistant

  • Jan 2008 - Sep 2008

  • Preparation of financial statements.• IRP6 submissions.• UIF form completions for customers employees.• Invoicing.• Debtor collections.• Completion of Workman’s Compensation forms and took to the bank for payment.• Customer payment allocations on Turbo Cash.• Bank reconciliations.• CIPRO.• General office duties. • Preparation of financial statements.• IRP6 submissions.• UIF form completions for customers employees.• Invoicing.• Debtor collections.• Completion of Workman’s Compensation forms and took to the bank for payment.• Customer payment allocations on Turbo Cash.• Bank reconciliations.• CIPRO.• General office duties.