Jaqueline Rosales
Assistant General Manager at Round One Entertainment Inc.- Claim this Profile
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Bio
Experience
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Round One Entertainment Inc.
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United States
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Entertainment Providers
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200 - 300 Employee
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Assistant General Manager
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Mar 2020 - Present
• Promoted to oversee 30 Full-Time and Part-Time employees, including all mangers responsible for Amusement, Bowling, Food & Beverage and Facilities/Mechanics driving at $200,000+ in monthly revenue• Train 75+ employees on all Point of Sales systems and customer related processes to service 5,000 customers on a monthly basis. As well as training associates with Parties.• Responsible for counting money at the Point of Sales throughout the day to make sure they’re even along with the money in the safe.• Responsible for scheduling and posting schedules for staff weekly and for managers monthly, along with updating payroll if employee can’t clock-in.• In charge of overseeing that monthly Inventory and COGS are correct and upload to Head Quarters at the beginning of each month by Department Managers.• Resolve customer complains towards employees and machine problems weather it’s from bowling or an Amusement game.• Travel to help out stores in need of help with management and associate training Show less
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Bowling Manager
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Jul 2019 - Mar 2020
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Bowling Supervisor
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Aug 2018 - Jul 2019
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Bowling Lead
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Sep 2017 - Aug 2018
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Bowling Associate
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Mar 2017 - Sep 2017
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Classic Cinemas Ogden 6
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Naperville, IL
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Floor Staff
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Sep 2015 - Mar 2017
Sold tickets and concession items. Minted and cleaned the theater after every movie Checked bathrooms & lobby Sold tickets and concession items. Minted and cleaned the theater after every movie Checked bathrooms & lobby
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Education
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Elmhurst University
Bachelor of Science - BS, Management -
College of Dupage
Associate of Arts - AA, Business/Commerce, General