Contacts Senior Research Associate, Operations

• Apr 2022 - Present

In charge of Managing the queue of agencies, brands, and complaint requests sent by clients and corresponding with them. Maintaining a high volume of email correspondence on a daily basis to generate new contact information and Using web research to collect data. Reviewing advertising trade publications and analyzing agency account changesUpdating client site on a daily basis with the most recent advertising contacts for brands and media agencies Key Accomplishment:- 95% success rate with client requests attained with less than a year in the contacts team.- color-coded main inbox used by associates for better navigation when working on Concierge Requests and Group Projects. - Successfully implemented outreach improvements to generate better results during AVR Email Campaings.-Successfully contributed to the addition of a Reply.io , a new email marketing tool and the usage of A/B Testing. -Successfully able to manage multiple email campaigns and inbox clean-up.-Always able to create innovative concepts and ideas to help team's productivity. -Always able to jump-in in dire situations to help teammates and managers. Key Tools: Rocketreach, Fogbugz, Gmail, Google Sheets, Excel, Google Docs, Conman, MR Client site, YAMM, LinkedIn, Google Search, Seamless.ai, ZoomInfo, LinkedIn, Reply.io, Rocketreach, FogBugz, Wrike Show less

Senior Operations Associate, Data Intake + Inventory

• Aug 2020 - May 2022

In charge of processing print data by Identifying and labeling print attributes such as thick paper and scented pages into the MediaRadar database. Identifying and recording ad content on the Snapchat application and uploading captured ad content to TNT Drive. Managing and responding to internal requests from Sales and Client Services.Key Accomplishments: - Became the Data Intake subject matter expert, answering internal and external questions and inquiries in regards to our print data.- In charge of the training and development of new hires & processes.- Implemented a new tracking system of VIP titles.Key Tools: - Wrike, Fogbugz, Scancenter, Excel FastStone Photo Resizer, SnagIt, Adobe, Slack, Google Drive, Dropbox. Show less

Junior Data Intake Associate

• Aug 2019 - Aug 2020

Temporary Data intake Associate

• Jun 2019 - Aug 2019

Administrative Support Specialist - Temporary Assignments

• Dec 2018 - Aug 2019

Assigned various temporary assignments in different companies such as Equinox, L'Oreal, Guidepoint, Havas Worldwide NY, & Global Brands. Where I performed administrative tasks, greeted clients upon their arrivals, Organized logistics for each meeting arranged spaces and handled incoming mail, and assisted executives as needed. Key Accomplishments: - Became the go-to temporary employee for companies the various companies I was assigned. Key Tools: -Microsoft Outlook, Microsoft Word, Gmail, Slack. Show less

Assistant Brand Manager

• Feb 2017 - Jul 2018

In charge of managing all social media accounts for Standard Getaway. created weekly travel promotions and managed the Standard Getaway website. Key Accomplishments: - Created website & blog for Standard Getaway. - Developed weekly travel promotions by analyzing the engagements of all content published. - Created Marketing materials for business - Increased audience engagement in social media, led to an increase in brand awareness Key Tools: - Canva, Instagram, Facebook, Twitter, GoDaddy, WordPress, Google Drive, Excel, Google Sheets, Google Docs, MailChimp, Vistaprint Show less

Brand and Marketing Assistant

• May 2017 - Jun 2018

In charge of creating weekly email marketing promotions and managing Fit For A Queen's social media accounts. Assisted in the tracking of samples and inventory Key Accomplishments: - Enhanced Brand Awareness- Assisted in the creation of Brand Logo. Key Tools: - Shopify, Excel, Goole Drive, Google Sheets, Gmail, MailChimp, Instagram, Facebook, Canva In charge of creating weekly email marketing promotions and managing Fit For A Queen's social media accounts. Assisted in the tracking of samples and inventory Key Accomplishments: - Enhanced Brand Awareness- Assisted in the creation of Brand Logo. Key Tools: - Shopify, Excel, Goole Drive, Google Sheets, Gmail, MailChimp, Instagram, Facebook, Canva

Public Relations Assistant

• Feb 2018 - Mar 2018

In charge of creating detailed brief documents about influencers and editors to be sent to the client prior to each meeting and Created Media recaps detailing the media exposure, the client received at the end of each month or holiday season. Key Tools: - Google Sheets, Excel, Instagram, Google Drive, Google Docs, Google Slides, Gmail, Liketoknowit. In charge of creating detailed brief documents about influencers and editors to be sent to the client prior to each meeting and Created Media recaps detailing the media exposure, the client received at the end of each month or holiday season. Key Tools: - Google Sheets, Excel, Instagram, Google Drive, Google Docs, Google Slides, Gmail, Liketoknowit.

Personal Assitant

• May 2017 - Oct 2017

Managed the daily schedule of Ms. Hislop and her various businesses. Assisted in the preparation of sets for upcoming photoshoots. Tracked all incoming and outgoing merchandise via excel. Key Accomplishments: - Assisted in the design of merchandise for various businesses. - Assisted in the planning of events and charity fundraisers. - Assisted in the design of the online boutique website Key Tools: - Poshmark, Gmail, Shopify, Excel, Google Sheets Managed the daily schedule of Ms. Hislop and her various businesses. Assisted in the preparation of sets for upcoming photoshoots. Tracked all incoming and outgoing merchandise via excel. Key Accomplishments: - Assisted in the design of merchandise for various businesses. - Assisted in the planning of events and charity fundraisers. - Assisted in the design of the online boutique website Key Tools: - Poshmark, Gmail, Shopify, Excel, Google Sheets

Public Relations Intern

• Jan 2015 - Jan 2015

Attended brainstorm meetings on how to market products for HBO Television shows. Created news clippings for the Television show Banshee, Togetherness, and Girls. Key Accomplishment; - Assisted in brainstorming ideas for a Game of Thrones fan event. Key Tools: Gmail, Word Document. Attended brainstorm meetings on how to market products for HBO Television shows. Created news clippings for the Television show Banshee, Togetherness, and Girls. Key Accomplishment; - Assisted in brainstorming ideas for a Game of Thrones fan event. Key Tools: Gmail, Word Document.

Customer Service Assistant

• Jun 2012 - Aug 2012

Served as a translator for customers Made follow-up phone calls to make sure that customers were satisfied with their products and services were given. Served as a translator for customers Made follow-up phone calls to make sure that customers were satisfied with their products and services were given.

Student Intern

• Feb 2012 - Apr 2012

Transferred each student application into the computer system In charge of making sure that each guest received their invitation to the charity gala Transferred each student application into the computer system In charge of making sure that each guest received their invitation to the charity gala