Jansen Balmaceda

Business Analyst at CloseReach
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, Ontario, Canada, CA

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Bio

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Credentials

  • QualiWare Advanced
    QualiWare
    Jun, 2023
    - Nov, 2024
  • Smart Management and Architecture
    QualiWare
    Jun, 2023
    - Nov, 2024

Experience

  • CloseReach
    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst
      • May 2023 - Present

      - Configured business process modelling and modified content in CloseReach’s Core repository. - Resolved internal and external customer issues through HubSpot and QualiWare. - Enhanced CloseReach’s clientele through Excel data integration. - Learned and adapted quickly to complex software applications within a short time frame through QualiWare. - Configured business process modelling and modified content in CloseReach’s Core repository. - Resolved internal and external customer issues through HubSpot and QualiWare. - Enhanced CloseReach’s clientele through Excel data integration. - Learned and adapted quickly to complex software applications within a short time frame through QualiWare.

  • Capilano Golf and Country Club
    • Canada
    • Golf Courses and Country Clubs
    • 1 - 100 Employee
    • Greenskeeper
      • Apr 2022 - Aug 2022

      - Improved and refined daily maintenance around the golf course while utilizing various machinery throughout the Club. - Responded quickly to customer inquiries and concerns to drive customer satisfaction. - Improved and refined daily maintenance around the golf course while utilizing various machinery throughout the Club. - Responded quickly to customer inquiries and concerns to drive customer satisfaction.

  • Ezlabour
    • Vancouver, British Columbia, Canada
    • Business Administrator
      • Jul 2021 - Jun 2022

      Efficiently multi-tasked day-to-day administrative operations, while effectively performing communication with clients, engaging in brand marketing, and processing financials. Managed over 20 employees at different work locations on a day-to-day basis. Efficiently multi-tasked day-to-day administrative operations, while effectively performing communication with clients, engaging in brand marketing, and processing financials. Managed over 20 employees at different work locations on a day-to-day basis.

Education

  • Algonquin College of Applied Arts and Technology
    Bachelor of Commerce - BCom, Bachelor of Commerce (Supply Chain Management) (Honours)
    2021 - 2025

Community

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