System & Network Administrator

• Oct 2023 - Present

IT Support & Technician

• Feb 2022 - Oct 2023

Kitchen Manager

• Jan 2021 - Jan 2022

- Ordering kitchen materials and ingredients based on menu and market demand; - Supervising food preparation in the kitchen and ensuring customer satisfaction; - Maintaining adequate inventory levels and conducting weekly inventories; - Ensuring that all food items and products are stored, prepared, and served according to the restaurant's recipe, preparation, and portion standards; - Maintaining clean working environments and ensuring that employees follow the restaurant's preventive maintenance measures; - Overseeing the training of employees to ensure the safe operation of kitchen equipment and utensils, as well as the proper handling of heavy items and hazardous materials. Show less

Supervisor

• Apr 2015 - Dec 2020

- Providing IT support to all staff members; - Setting up and managing the POS system, as well as keeping product information up to date; - Preparing paperwork and maintaining records of all invoices on a spreadsheet; - Conducting cash drawer audits at the end of the day, preparing store deposits, and organizing cash drawers for the following day, as well as keeping the safe secure; - Maintaining a safe and clean work environment; - Paying attention to details and providing excellent customer service; - Communicating with suppliers through phone and email; - Managing inventory control and storage; - Supervising a team of 10-15 employees. Show less

Web Developer & Designer

• Aug 2013 - Dec 2014

- Developing and designing an e-commerce website using WordPress; - Maintaining the company website by creating and uploading new content; - Taking product photographs and enhancing them using Adobe Photoshop; - Creating banners to promote company products and boost sales; - Managing the company's eBay Store, including stock management, order processing, and packaging; - Setting up and operating the POS system to handle all transactions; - Providing IT helpdesk support to website visitors to address technical issues; - Communicating with customers and other stakeholders through phone and email. Show less

Web Administrator

• Oct 2012 - Jun 2013

- Maintaining and providing technical support for the WordPress website; - Managing user accounts, including setup and login; - Developing and executing email marketing campaigns using Zoho and MailChimp; - Proofreading content for grammar and making necessary changes; - Editing content, debugging code, and redesigning web pages; - Improving website ranking through search engine optimization; - Ensuring smooth web server operations by installing the latest patches; - Maintaining web security through best practices, including web site testing or web scanning. Show less