Jannice McEachron

Customer Success Specialist at Interview Success Formula
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenix, Arizona, United States, US

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Experience

    • E-Learning Providers
    • 1 - 100 Employee
    • Customer Success Specialist
      • Sep 2019 - Present

      •Providing superior support for our job seekers, through online education resources and individual/situational expert advice. •Assisting in reshaping the approach used in finding, applying, and landing dream jobs. •Maintaining customer relations through tailored coaching, detailed communications, and attentive presence. •Steadily increasing client retention and positive reviews via rapid response time, accurate reporting, and compassionate connections. •Providing superior support for our job seekers, through online education resources and individual/situational expert advice. •Assisting in reshaping the approach used in finding, applying, and landing dream jobs. •Maintaining customer relations through tailored coaching, detailed communications, and attentive presence. •Steadily increasing client retention and positive reviews via rapid response time, accurate reporting, and compassionate connections.

    • United States
    • Investment Management
    • Homemaker
      • Jul 2017 - Sep 2019
    • United States
    • Construction
    • Accounts Receivable Manager
      • Mar 2016 - Apr 2017

      •Supplied administrative support for the CEO, and CFO. •Obtained revenue by processing invoices, collecting missed payments/applying liens, and maintaining account records. •Ensured customer satisfaction from beginning to end, through open and accurate communication. •Priced and updated all products in the showroom, and coordinated vendors for the sales team. •Developed efficient filing systems, created SOP's and streamlined the front office. •Supplied administrative support for the CEO, and CFO. •Obtained revenue by processing invoices, collecting missed payments/applying liens, and maintaining account records. •Ensured customer satisfaction from beginning to end, through open and accurate communication. •Priced and updated all products in the showroom, and coordinated vendors for the sales team. •Developed efficient filing systems, created SOP's and streamlined the front office.

    • Croatia
    • Entertainment Providers
    • 1 - 100 Employee
    • Shop Manager
      • Mar 2013 - Jan 2016

      •Contributed support for the shop owner to establish vendors, build inventory and create procedures. •Prepared payroll, monthly profit & loss, and yearly budgets. •Controlled correspondence with clients & vendors, managed phones, and conducted sales meetings for product knowledge. •Set, reached & exceeded quarterly sales goals. •Coordinated skate contests, oversaw large crowds of fans, and directed meet & greets. •Stocked shelves, ordered products, created retail flyers, and managed local/online marketing as well as media content for @thelookoutshow on Instagram and Facebook. Show less

    • United States
    • Real Estate
    • Leasing Consultant
      • Jul 2010 - Feb 2015

      •Rental property specialist with a focus on customer satisfaction. •Assisted existing and potential tenants with the viewing of properties, lease terms and prices, rental applications, and lease negotiation and renewal. •Prepared apartments for move-in - by working with vendors, cleaning crews, and maintenance staff. •Processed rental payments, prepared deposits, and followed up on delinquencies. •Worked with OneSite, Yieldstar, Bluemoon, & Microsoft Office. •Rental property specialist with a focus on customer satisfaction. •Assisted existing and potential tenants with the viewing of properties, lease terms and prices, rental applications, and lease negotiation and renewal. •Prepared apartments for move-in - by working with vendors, cleaning crews, and maintenance staff. •Processed rental payments, prepared deposits, and followed up on delinquencies. •Worked with OneSite, Yieldstar, Bluemoon, & Microsoft Office.

    • United States
    • Government Administration
    • 700 & Above Employee
    • Enumerator
      • Apr 2010 - Jun 2010

      •Provided door-to-door enumeration for the 2010 Census. •Interviewed over 300 individuals from non-responsive housing units. •Accurately reported findings utilizing research from utility companies, the assessor’s office, inclined neighbors, and post office records. •Successfully swore in under title 13, protecting the confidentiality of all the information collected. •Provided door-to-door enumeration for the 2010 Census. •Interviewed over 300 individuals from non-responsive housing units. •Accurately reported findings utilizing research from utility companies, the assessor’s office, inclined neighbors, and post office records. •Successfully swore in under title 13, protecting the confidentiality of all the information collected.

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