Jannette Kresser

Product Manager at Click Boarding
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Contact Information
us****@****om
(386) 825-5501
Location
Shippensburg, US

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Experience

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Product Manager
      • Jan 2023 - Present

    • Product Owner
      • Feb 2022 - Jan 2023

    • Human Resources Services
    • 1 - 100 Employee
    • Committee Member
      • Aug 2021 - Feb 2022

      Member of the Solution Provider Committee

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Strategic Initiatives Project Manager, Vendor Relations
      • Mar 2021 - Feb 2022

      Develops and grows BTR's partner relationships and supports operational efficiencies. Research new technologies, provide feedback and suggestions to solution providers on their offerings. Lead the launching of the 2022 BTR HR Tech Survey.

    • HR Technology Analyst
      • Mar 2020 - Mar 2021

      New York, United States Coordinates BTR’s solution provider relationships and support operational efficiencies. Research new technologies, maintain information in SalesForce & RFP 360. Coordinate participation in conferences and Administer the Brainshark platform. Collaborate both internally and externally with stakeholders. Assist with employee training initiatives.

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Contracting, Credentialing & Quality Specialist
      • Oct 2018 - Feb 2020

      Chautauqua County, New York The Resource Center. Oversee insurance contracting, credentialing and quality for designated clinic environments. Oversee the development and ongoing maintenance processes of all insurance contracts in order to keep pace with ever-changing contractual arrangements and incentive terms. Responsible for all credentialing, recredentialing and privileging of providers. Responsible for all aspects of the quality assurance and quality improvement processes of the clinical divisions.

    • United States
    • Government Administration
    • 100 - 200 Employee
    • Community Development Secretary
      • Jan 2017 - May 2018

      Las Cruces, New Mexico Conduct employee training and develop standard operating procedures for Tyler Eagle Assessor. Perform maintenance of Residential and Commercial property accounts including splits, merges, and property tax protests. Develop and implement new departmental forms. Utilized Microsoft Office Suite, SharePoint and Adobe Creative Cloud Suite. Provide administrative assistance to the department including procurement requisitions and receiving in Banner8, budget analysis, analyze accounting records… Show more Conduct employee training and develop standard operating procedures for Tyler Eagle Assessor. Perform maintenance of Residential and Commercial property accounts including splits, merges, and property tax protests. Develop and implement new departmental forms. Utilized Microsoft Office Suite, SharePoint and Adobe Creative Cloud Suite. Provide administrative assistance to the department including procurement requisitions and receiving in Banner8, budget analysis, analyze accounting records, maintain departmental records, timekeeping, and maintaining accurate file system. Assist in the implementation and organization of a digital records management system.

    • Document Technician
      • May 2015 - Jan 2017

      Las Cruces, NM

    • United States
    • Government Administration
    • 700 & Above Employee
    • Clerk IV
      • Jan 2013 - Apr 2015

      Alamogordo, NM Client Greeter (receive visitors), Filing, Processing Mail, Assisting Applicants fill out applications, Scanning and linking into Image Now, Completing housing verifications, Issuing over the counter EBT cards, Approving medical lodging requests, Record Management Officer, Navigate ASPEN, Customer Service, Facilitate communication between clients and supervisors, Process information requests, Maintain operation of lobby kiosks and various office machines, Answer phones, Order forms. NVRA Site… Show more Client Greeter (receive visitors), Filing, Processing Mail, Assisting Applicants fill out applications, Scanning and linking into Image Now, Completing housing verifications, Issuing over the counter EBT cards, Approving medical lodging requests, Record Management Officer, Navigate ASPEN, Customer Service, Facilitate communication between clients and supervisors, Process information requests, Maintain operation of lobby kiosks and various office machines, Answer phones, Order forms. NVRA Site Coordinator. Show less

    • Project Manager
      • Jan 2009 - Aug 2012

      Alamogordo, NM Repeatedly advanced in the company culminating in current responsibility for coordinating all office functions and supervising a team of six employees. Responsible for material ordering, all accounting functions including A/R, A/P, Payroll, Benefits, Gross Receipts Tax, Workers Comp, Project Cost Tracking & Invoicing. Responsible for all office functions including but not limited to answering phones, filing, organization, meeting with customers, conducting research, preparing statistical… Show more Repeatedly advanced in the company culminating in current responsibility for coordinating all office functions and supervising a team of six employees. Responsible for material ordering, all accounting functions including A/R, A/P, Payroll, Benefits, Gross Receipts Tax, Workers Comp, Project Cost Tracking & Invoicing. Responsible for all office functions including but not limited to answering phones, filing, organization, meeting with customers, conducting research, preparing statistical reports, write contracts, maintain and issue purchase orders, make travel arrangements, schedule meetings, maintain office equipment and software. Results: Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions. Decreased office & field expenditures by implementing needed controls on stock/supplies and standardizing ordering procedures. Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • Contract Administrator
      • 2003 - 2009

      Alamogordo, NM 88310 Served as Project Estimator for one year and then was promoted to Contract Administrator. Was responsible for all aspects of contract administration including reviewing bid/contract documents, insuring all bid & contract requirements were fulfilled, writing and monitoring all subcontracts, preparing all submittals, project schedules, project invoicing, government transmittals. Work as a liaison between Government Contracting Office and Mesa Verde Enterprises. Learned Primavera and designed and… Show more Served as Project Estimator for one year and then was promoted to Contract Administrator. Was responsible for all aspects of contract administration including reviewing bid/contract documents, insuring all bid & contract requirements were fulfilled, writing and monitoring all subcontracts, preparing all submittals, project schedules, project invoicing, government transmittals. Work as a liaison between Government Contracting Office and Mesa Verde Enterprises. Learned Primavera and designed and updated project schedules and invoicing. Wrote and implemented Safety Manuals, Storm Water Pollution Prevention Plans, Compiled and maintained MSDS books. Maintained all project documents and completed Operational Manuals as needed. Created a database system to track and maintain location of completed project files. Reviewed test results to make sure aggregate products fell within the project design guidelines. Completed Digital Material Take-offs of project plans. Completed all Project Close Out Documentation including Warranties, Certified Payroll Reports & Lien Releases. Show less

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Operations Supervisor
      • 2000 - 2003

      Alamogordo, NM Responsible for all accounting aspects of this 501c3 Non-Profit Organization, including but not limited to, A/R, A/P. Completed payroll, balanced registers, completed annual budgets as well as audits of the various committee accounts. During an audit of one account, I located $10,000 that had been miscoded and missing in the account for over 3 years from the previous bookkeeper. Completed various clerical duties including, but not limited to, answering phones, filing, maintaining schedules &… Show more Responsible for all accounting aspects of this 501c3 Non-Profit Organization, including but not limited to, A/R, A/P. Completed payroll, balanced registers, completed annual budgets as well as audits of the various committee accounts. During an audit of one account, I located $10,000 that had been miscoded and missing in the account for over 3 years from the previous bookkeeper. Completed various clerical duties including, but not limited to, answering phones, filing, maintaining schedules & taking minutes of meetings. Show less

Education

  • Embry-Riddle Aeronautical University
    Master's, Project Management
    2018 - 2020
  • The State University of New York
    Certificate, Continuous Quality Improvement
  • New Mexico State University
    Bachelor's Degree, Sociology with minors in Counseling & Educational Psychology, Family & Child Sciences
    2015 - 2016
  • New Mexico State University-Alamogordo
    Associate's Degree, Arts, Social Sciences
    2013 - 2015

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