Jannette Encina

Contracts Support at CBRE Excellerate
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE
Languages
  • English Full professional proficiency
  • Filipino Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Internal Auditor Training
    BSI Management
    Apr, 2018
    - Nov, 2024
  • Finance to Non-finance Manager Program
    ABAMI CONSULTANCY & TRAINING LTD
    Apr, 2017
    - Nov, 2024

Experience

  • CBRE Excellerate
    • South Africa
    • Real Estate
    • 200 - 300 Employee
    • Contracts Support
      • Apr 2019 - Present

      Client: (GE) General Electric Company Inc. Division: Facilities Management • Working as a consultant in MENAT Region as "Contracts Support Coordinator" role. • Supply Chain - Vendor Management and Coordination. • Finance - Tracking / updating Monthly Accruals, Reconciliation, Out of Scope works (additional works) and Operational Budget. • Operations - Supporting the team and ensuring the Contractor or 3rd Party have performed / executed the task required. Develop and maintain the FM works tracker / files related to contractual and out of scope works. • ERP Systems used: SAP, Ecounterline, JDE & Maple (a CBRE managed system) and also Adaptive (client system). • Lead Trainer in Si7 (a CBRE owned & managed system) during transition in Europe, Middle East & Africa (EMEA Region) & also acting as CMMS Admin at the initial stage. GE Projects / Sites: UAE-Dubai, Turkey, Pakistan, Qatar and Lebanon Show less

  • Khidmah
    • United Arab Emirates
    • Facilities Services
    • 700 & Above Employee
    • Executive Assistant
      • May 2018 - Jan 2019

      I’ve started as an Admin. Asst. worked with the Executive Director, Director, Senior Managers, and Managers/Supervisors. After 3 years working as an Admin. Assistant, I was given an opportunity to work as a Contracts Coordinator - Khadamati Dept. then Commercial Dept. Lastly, I was offered to work as an Executive Assistant in the FM Dept., below are the details of my task/responsibilities.Providing general administration, secretarial and personal assistance required by FM Executive Director.Maintaining and updating database of clients, contractors, suppliers, business partners and any relevant contacts.Performing other related tasks deem required within the organization and mainly support the whole FM Department.Clients: Aldar Properties PJSC, Musanada (Abu Dhabi Govt), Al Nahda Investments, AD Judicial Dept. & etc.. Show less

    • Contracts Coordinator
      • Nov 2014 - May 2018

      Reporting line: Director of Commercial Dept. Maintaining all current FM contracts and database.Develop, & maintain registers the tracking off client’s communication, contract financial penalties, contract renewals, expiry and variations.Liaising with Finance Department related to client’s outstanding balance / Accounts Receivable. Perform various administrative tasks for Commercial and FM department such as drafting letters (i.e. Issuance of the “Inter-department Contract” & "variation order" as required.Liaising with the client concerning any deviation, penalties or any related issues that will affect a contract and analyzing the SLA's & KPI's.Maintaining confidential on all sensitive information - Profit & Loss, Revenues Liaising with Business Development in tendering process i.e. as submission of pre-qualification and Technical Proposals. I was also a reliever of the Executive Assistant.Previously working in Khadamati Department: "Contracts Coordinator" (Nov. 2014 to Feb. 2016) Responsible in handling all Khadamati contracts and ensuring that the records are updated.Organizing Khadamati contracts (Planned Preventative Maintenance) for both Corporate and Individual units - approximately a total nos. of 6,000 units (Apartments/Villas).Prepares Khadamati Proposals.Assisting the external client (Owner/Landlords/Tenants) and internal clients (Call Centre, Property Mgt. & Owner's Association Mgt.)Updating contracts in "Maximo Software" & verifying from Yardi system. Show less

    • Administrative Assistant
      • Aug 2011 - Nov 2014

      Reporting line: Director of IFM (Integrated Facilities Mgt.)Manage multiple administrative works and assure discreet handling of all business/ tasks. Coordinate with project site Managers and Supervisors; and as well as with the different department (Property Management, Support Services & Finance).Being part of the “MOBILIZATION” team - new projects in Aldar/Sorouh & Musanada. Purchase Request preparation (Maximo Software), managing Suppliers or Sub-contractors.Volunteered working at “Call Centre” dept. to attend tenant’s Service Request & Complaints.Updating / Closing client resolution complaints in Maximo (FM software)(Additional Experience) working with Business Development:I’ve supported and gained experience in preparing company Total Facilities Management proposals - MEP, Cleaning, Pest Control and Landscaping or depending on client’s requirement.Participates tender activities & ensure that jobs are completed (Technical / Commercial). Show less

  • Line Investments & Property
    • United Arab Emirates
    • Real Estate
    • 100 - 200 Employee
    • Admin. Coordinator cum Customer Service Representative
      • May 2007 - Aug 2011

      I was one of the Senior Staff who worked in this institution for more than 4 years. I’ve started as an Information Desk Assistant cum Customer Service Representative and got promoted as an Admin. Coordinator, below are the details of my tasks/experiences. ADMINISTRATIVE COORDINATOR: Reporting Line: General Manager of Al Wahda Mall. Performed General ADMINISTRATION & SECRETARIAL support functions to the General Manager Managed multiple priorities, provide a discreet secretarial and reception services, scheduling appointments for the Gen. Manager; & maintain accurate up to date confidential file. Liaise with the visitors or Mall Tenants regarding payments, Lease/Rental, Renewals & etc. Handling "Specialty Leasing" such as space rental / mall events and other materials needed in the Mall. Handling MARKETING related to the “advertising space” or “branding” in the mall, prepares details and plan for the marketing calendar and upcoming Mall Events. INFORMATION DESK ASSISTANT cum CUSTOMER SERVICE REPRESENTATIVE: Handling front desk jobs such as dealing with visitors, shop tenants & answering telephone calls Anticipates or handle customers and tenants’ problem, providing a swift solution. Undertake general clerical routine works and maintains applicable paperwork and records. Providing literature & information inside the Mall and updated on the events & promotions. Responsible in overall presentation of the information counter and being familiar with all the Mall Tenants & Store Brands and other services. Coordinate with the Operations, Housekeeping, Maintenance and Security Dept. from time to time. Show less

  • San Miguel Foods
    • Philippines
    • Food & Beverages
    • 700 & Above Employee
    • HR Clerk
      • Sep 2005 - Feb 2006

      Contractual Basis - 6 months Information & Records Management for the Masterlist Files (ISO) - Filing and Archiving of documents. Updating employees records and cater request. Pay slips management according to their location (Mindanao Areas). Schedule interviews & Facilitate exams for the company's applicants. Assisting HR Asst. in the events / trainings for the employees. Contractual Basis - 6 months Information & Records Management for the Masterlist Files (ISO) - Filing and Archiving of documents. Updating employees records and cater request. Pay slips management according to their location (Mindanao Areas). Schedule interviews & Facilitate exams for the company's applicants. Assisting HR Asst. in the events / trainings for the employees.

  • Philippine Veterans Bank
    • Banking
    • 300 - 400 Employee
    • General Clerk
      • Mar 2005 - Aug 2005

      Contract Basis Only - 6 months Assigned at the Loans Department and dealing with the Bank’s clients. Undertake general clerical office duties such as reconciling the past due Accounts and verifying the clients balance. Issuing Demand letters and other Business correspondence. Assisting the new accounts for ATM application. Assisting the Loan in-charge to follow-up the clients past-due accounts. Contract Basis Only - 6 months Assigned at the Loans Department and dealing with the Bank’s clients. Undertake general clerical office duties such as reconciling the past due Accounts and verifying the clients balance. Issuing Demand letters and other Business correspondence. Assisting the new accounts for ATM application. Assisting the Loan in-charge to follow-up the clients past-due accounts.

Education

  • University of the Immaculate Conception
    BS in Commerce major in Management, Business Administration and Management, General
    2000 - 2004
  • University of Mindanao
    Secondary Highschool
    1998 - 2000

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