Experience

Triangle Literacy Council

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Director of Data, Program Accountability and Instruction

  • Mar 2020 - Present



North Carolina Community College System

• Higher Education
• 100 - 200 Employee

• Adult Education Program Specialist

  • May 2017 - Mar 2020

  • Lead management and execution of the Adult Education data solution proposal to serve 18 organizations while securing a cross-functional state team of 12+ individuals • Developed and manage statewide portal for over 75 provider organizations (directors, deans, coordinators, and instructors) and state staff to access training, program and instructional content, strategies, performance data, practices and other state and federal requirements. The portal was successfully adopted and positively received by the provider organizations and state staff.• Initiated and implemented innovative projects to effectively translate procedures and requirements into high demand online and classroom trainings and related resource materials accessed daily by statewide provider organizations. Collaborated with Subject Matter Experts to ensure the trainings and materials were of the highest quality.



NCCCS

• Best Practices And Dissemination Analyst

  • Jun 2014 - May 2017

  • Provided state leadership and direction to over 80 provider organizations in program management, compliance, operations, state and federal policies and funding requirements. Providers struggled to meet performance target but have consistently improved reaching and exceeding targets.• Exercised initiative by improving training to allow for more flexible, efficient, and accessible training. Created training modules/courses with content outlines that included recorded and edited voiceover scripts for e-learning materials resulting in a 50% increase in certifications issued • Reduced risk and increased performance through development and implementation of effective models, tools and resources for compliance and accountability: risk assessment, red flag monitoring, mid-year program reviews, desktop reports/dashboards, etc.