Janna Latva

Development Manager, eCom at Hobby Hall
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Contact Information
us****@****om
(386) 825-5501
Location
FI
Languages
  • English -

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5.0

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Taiju Jaatinen

Janna is multitalented e-commerce manager with several years experience of managing sales and customer experience online.She is very adaptable and her ability to solve problems so that the end customer will win is very high. Janna knows how to run the whole value chain of e-commerce.Even though Janna’s strenghts are on customer side, she has a wide knowledge also on technical side of e-com. Janna is a truly team player and is always ready to give a hand or run an extra mile If needed. She will do her best so that the organisation will achieve given goals. I have a huge respect as a person and as a co-worker towards Janna.If you choose her I can quarentee it won’t be a dissapointment to your organisation!She is a catch!

Markus Kuuranta

Best product owner I've ever worked with. I was part of a group of consultants working on Hehku e-commerce and Janna did an amazing job on making us work as one team, even though large part of the work was outsourced. She showed great skill in managing all the varying aspects of B2C product development - and extra credit for flourishing a customer-centric design process.

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Credentials

  • Elements of AI
    University of Helsinki
    Feb, 2019
    - Nov, 2024

Experience

    • Finland
    • Retail
    • 1 - 100 Employee
    • Development Manager, eCom
      • Aug 2019 - Present

    • Finland
    • Retail
    • 700 & Above Employee
    • Manager of Brand and Packaging Department
      • May 2019 - Aug 2019

    • Finland
    • Retail
    • 1 - 100 Employee
    • Development Manager, Digital Sales & Services
      • Aug 2017 - May 2019

      Development Manager role includes responsibility of B2C webshop development, acting as product owner, backlog management. I am responsible of small development and support process. As Development Manager my goal is to create, define and prioritize development tasks to create a webshop, where customer experience exceeds expectations and customers are proceeding fluently in the process (purchase or other). I also look for software/add-ons to futher improve customer experience and improve internal processes like marketing tools. In addition to development I also contribute to marketing and campaign planning, by giving insights on webshop sales and creating future campaing suggestions.

    • Wholesale
    • 1 - 100 Employee
    • Manager, Consumer Finland
      • Jan 2016 - Jul 2017

      I was responsible of Consumer operations in Finland, which consisted of a B2C webshop (Oriolashop.fi) and a B&M store.I was a direct supervisor for a webshop team and I also directed webshop customer service and logistic operations teams.My team was responsible of webshop sales, assortment, marketing and campaigns. Processes and webshop development were my tasks, in addition to budgeting, strategy and supplier contacts and negotiations.

    • Webshop Sales & Customer Service Manager
      • Jan 2015 - Dec 2015

      I was responsible of a B2C webshop (Oriolashop.fi).I was a direct supervisor for webshop customer service team and I also directed logistic operations team.I was part of business unit's management team.My daily responsibilities included webshop sales, assortment, marketing and campaigns. Also processes and webshop development were my tasks, in addition to budgeting, strategy and supplier contacts and negotiations.

    • Webshop Manager
      • Nov 2012 - Dec 2014

      I was responsible of a B2C webshop (Oriolashop.fi).My daily responsibilities included webshop sales, assortment, marketing and campaigns. Also processes and webshop development were my tasks, in addition to budgeting, strategy and supplier contacts and negotiations.Projects:Project manager: new webshop (Oriolashop.fi) 2013

    • Product Manager
      • Dec 2009 - Nov 2012

      I worked as a product manager responsible of several brands.My responsibilities included product assortment management and development, campaigns, sales follow-up, budgeting, product development & sourcing.Product categories: wound care, personal care, hygiene, cosmetics, sweets, private labelSales channels: pharmacies, grocery stores

    • Finland
    • Wholesale
    • 1 - 100 Employee
    • Product Manager
      • Jun 2006 - Dec 2009

      In the role of product manager I was responsible of several brands, like Pentel, Schneider, Maped, Cross and Dalvey.My responsibilities included product assortment management, product life cycle management and assortment development, pricing, sales follow-up and also purchasing.I was also a KAM for several B2B customers selling business gifts/high end gifts (brands Cross, Dalvey)Product categories: office supplies, tools, business giftsSales channels: book stores, stationery stores, grocery stores, retail stores, jeweller's

    • Product Management Assistant
      • Dec 2005 - May 2006

      My role included product management (stationery), purchasing of the products from Europe & Asia at the best possible price. I was also involved in creating campaigns for B2B customers in retail.

Education

  • Aalto University Executive Education Ltd
    Digiajan markkinoinnin johtaminen 2020, Marketing/Marketing Management, General
    2020 - 2020
  • Aalto University Executive Education
    Brand Management training program, Brand Management
    2014 - 2014
  • Laurea University of Applied Sciences
    Bachelor of Business Administration (B.B.A.), Human Resource Management
    2002 - 2005
  • Nummi-Pusulan lukio
    Ylioppilas
    1998 - 2001

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