Janize Avila

Quality Assurance Monitor at Global Contact Services
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH

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Experience

  • Global Contact Services (GCS)
    • United States
    • Outsourcing and Offshoring Consulting
    • 200 - 300 Employee
    • Quality Assurance Monitor
      • Mar 2009 - Present

      A. Monitoring B. Coaching /Counselling C. Help develop new program start ups with responsibility for screen accuracy. D. Client Monitoring Session E. Process Audit and Look up Requests from the CSDs. F. Process Transcript requests from the CSDs or client A. Monitoring B. Coaching /Counselling C. Help develop new program start ups with responsibility for screen accuracy. D. Client Monitoring Session E. Process Audit and Look up Requests from the CSDs. F. Process Transcript requests from the CSDs or client

  • Air Relay Corporation
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Customer Sales Representative
      • Jan 2007 - Mar 2008

      A. To take calls and sell products that are valuable to customers. B. Give good customer service. A. To take calls and sell products that are valuable to customers. B. Give good customer service.

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